IT Support Manager Role

Job OverviewOperational Leadership RoleThe role involves playing a key part in the financial management process by ensuring accurate reconciliation of revenue and cost-related items. Effective collaboration with internal stakeholders is necessary to reconcile revenue transactions, facilitate timely payment of school invoices, and provide support during...

Job Title:IT Support ProfessionalJob Summary:We are seeking a skilled IT Support Professional to provide technical assistance and user support to employees. The successful candidate will be responsible for troubleshooting and resolving issues related to operating systems, office applications, and network connectivity.Key Responsibilities:Provide first-level...

Job Title: Fundraising & Investor Relations SpecialistJob Description:As a Fundraising & Investor Relations Specialist, you will play a key role in supporting our fundraising efforts, collaborating with stakeholders to identify and secure investments, and developing strategic partnerships.Conduct thorough research on potential investors to inform our...

Identity Management SpecialistThis role involves collaboration with teams and clients to deliver exceptional results. You will work on developing and configuring identity solutions, gathering and analyzing business requirements, designing and implementing identity lifecycle management processes, creating custom connectors, providing technical guidance,...

Customer Support Team LeadRaise the bar for customer support in a rapidly growing industry.Scale global member support function and ensure timely, high-quality support for diverse stakeholders.Lead frontline service operations, improve internal workflows, and shape the support experience as we grow from early-stage to global scale.Key Responsibilities:Manage...

Customer Support Manager Role DescriptionThe Customer Support Manager is the primary point of contact for resolving routine customer issues and ensuring smooth support processes, especially when the core team is unavailable. This role involves handling day-to-day support requests and assisting with basic operational tasks.Key Responsibilities:Manage daily...

Roles and ResponsibilitiesProvide technical support for hardware, software, network, and system-related issues.Support users with email configuration, system updates, and application installation.Monitor and maintain IT infrastructure and ensure system security and data backup.Manage user accounts, permissions, and access control in systems and...

IT Infrastructure Support SpecialistThis role involves overseeing and maintaining IT infrastructure systems to ensure optimal performance, as well as providing support to stakeholders. Key responsibilities include:Managing and maintaining Microsoft 365 Cloud Directory users access security policies device managementMonitoring and managing AWS Cloud Servers...

Job DescriptionWe have an opening for a L2 Support Specialist role.This is a challenging opportunity to work in our Service Desk team, providing high-quality support to end-users and other Agency Service Desks/Help Desks.The successful candidate will be responsible for handling L2 issues reported with the Apps & Infra Helpdesk, including:Receiving calls,...

Job Description:We are looking for a Java + AWS DevOps Support Engineer with strong technical expertise and hands-on experience in both development and support roles. The ideal candidate will have a solid understanding of AWS services, Java development, and DevOps support activities. This role involves working in a fast-paced environment supporting...