IT Specialist Role

5 days ago

rajahmundry, India beBeeTechnical Full time

Job Title:IT Support ProfessionalJob Summary:We are seeking a skilled IT Support Professional to provide technical assistance and user support to employees. The successful candidate will be responsible for troubleshooting and resolving issues related to operating systems, office applications, and network connectivity.Key Responsibilities:Provide first-level and second-level support for desktops, laptops, printers, mobile devices, and other peripherals.Troubleshoot and resolve issues related to Windows/macOS operating systems, office applications, and network connectivity.Perform system upgrades, patches, and installations of software and hardware.Respond to help desk tickets, phone calls, and emails in a timely manner.Assist users with application usage, access issues, and general IT queries.Maintain strong customer service and communication with employees at all levels.Create, modify, and disable user accounts in Active Directory, Office 365, and other enterprise systems.Manage email configurations, group policies, and security permissions.Support onboarding and offboarding of employees, including device setup and recovery.Set up and configure new devices (desktops, laptops, monitors, peripherals).Maintain IT inventory records and track equipment assignments.Coordinate with vendors for repairs, replacements, and procurement.Assist with basic network troubleshooting (LAN/WAN/Wi-Fi/VPN).Ensure compliance with security policies, antivirus updates, and data protection standards.Support MFA, endpoint protection, and backup operations.Requirements:Excellent problem-solving skills and attention to detail.Ability to work effectively in a team environment.Strong communication and interpersonal skills.What We Offer:A competitive compensation package, opportunities for professional growth and development, and a dynamic work environment.How to Apply:To apply for this exciting opportunity, please submit your resume and cover letter.

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