Proactive Technical Support Specialist

About This RoleWe are seeking a skilled Technical Support Specialist to deliver exceptional customer support across various platforms.This position involves working closely with cross-functional teams to cater to customers on multiple marketplaces.The successful candidate will provide timely, accurate, and empathetic responses via chat and ticketing...

Job Title: Senior Technical Support SpecialistWe are seeking an experienced Senior Technical Support Specialist to join our team and provide high-level technical support for the T24 system.Key Responsibilities:Monitor and troubleshoot COB processes to ensure seamless system operationsCollaborate with stakeholders to resolve transaction errors and improve...

Information Technology Specialist Job DescriptionThis role involves providing technical support, user assistance, system administration, hardware management, network and security support.Provide first-level and second-level support for desktops, laptops, printers, mobile devices, and other peripherals.Troubleshoot and resolve issues related to Windows/macOS...

About the RoleWe are seeking a highly motivated and customer-focused Support Engineer to join our team.The successful candidate will be the first point of contact for clients, providing initial technical assistance and issue resolution for software products across treasury, risk, finance, and regulatory compliance domains.Key Responsibilities:First-Line...

Job Overview:We are seeking a skilled and experienced professional to join our team as an Online Technical Support Specialist. The ideal candidate will have excellent English communication skills, knowledge of Electrical and Electronic or power electronics, solar inverters product.The successful candidate will be responsible for providing timely online...

Remote Technical Support SpecialistWe are hiring multiple remote technical support specialists to deliver top-notch support for global software products, enterprise applications, and IT systems. These long-term freelance roles are ideal for professionals who excel at troubleshooting, customer interaction, application support, and technical analysis across...

Job Role Overview:We are seeking a highly skilled Desktop Support Specialist to provide expert technical assistance for desktop and laptop hardware, software, and peripherals.The ideal candidate will diagnose complex technical issues, install and configure operating systems and software applications, perform root cause analysis, and develop solutions to...

Data Support Engineer JobWe are seeking a highly skilled Data Support Engineer to join our team. As the primary escalation point for data ingestion, pipeline, and consumption issues, you will play a critical role in ensuring high system stability through proactive monitoring and root-cause analysis.

**Platform Support Expert Wanted**Job Summary:We're seeking a highly skilled Platform Support Engineer to join our team. As a key member of our support organization, you will play a vital role in ensuring the seamless experience of our global traders.This technical product-centric support position is not your typical call-center job. You'll handle real-time...

As a Help Desk Analyst, you will provide technical assistance to users via various communication channels. This involves resolving technical issues and providing first-line support to ensure seamless service delivery.Key ResponsibilitiesProvide timely and effective technical assistance to users via phone, email, chat, or ticketing systems.Monitor and...