Urgent: Retention Marketing Specialist
4 weeks ago
Job Description Job Description- Retention Marketing Specialist Location: Kirti Nagar Delhi Department: Marketing Reports to: Marketing head Role Overview As aRetention Marketing Specialist, you will be responsible for building, executing, and optimizing Sneakare'semail and WhatsApp marketing strategy. Your role will be to design personalized customer journeys, create engaging communication, and constantly test and innovate to maximize customer lifetime value. Key Responsibilities 1.Retention Strategy & Execution - Build and execute retention campaigns onEmail (Klaviyo)andWhatsApp (Business on Bot). - Plan and manage campaigns for product launches, cross-sell, up-sell, re-engagement, and loyalty. - Ensure campaign content aligns with Sneakare's branding and tone. 2.Lifecycle Marketing - Create and optimizeemail and WhatsApp flows(welcome journeys, post-purchase flows, abandoned cart flows, win-back campaigns). - Run A/B testing for subject lines, creative content, messaging styles, and CTAs. 3.Audience Segmentation - Segment customers based on behavior, purchase frequency, order value, and engagement. - Develop specific strategies for high-value customers, dormant customers, and repeat buyers. 4.Performance Tracking - Track key retention metrics: repeat purchase rate, churn rate, LTV, CTRs, and conversion. - Share reports with actionable insights and improvement plans. 5.Innovation & Optimization - Constantly improve email and WhatsApp content through testing and data-driven changes. - Stay updated with the latest trends in retention marketing and implement new ideas. 6.Collaboration - Coordinate with design, social media, and product teams to ensure campaign consistency. - Work with leadership to align retention campaigns with brand launches and business goals. Desired Skills & Qualifications - 12 years of experiencein email and retention marketing for D2C/e-commerce brands. - Strong hands-on experience withKlaviyo (Email). - Exposure toWhatsApp (Business on Bot platforms)for retention campaigns. - Knowledge ofaudience segmentation, personalization, and lifecycle flows. - Analytical skills with the ability to turn data into actionable insights. - Strong communication and project management skills. - Creative thinker with attention to detail. Interested candidates can directly apply on [Confidential Information]
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Retention Marketing Specialist
4 days ago
Delhi, Delhi, India Sneakare Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Description-Retention Marketing SpecialistLocation:Kirti Nagar DelhiDepartment:MarketingReports to:Marketing headRole OverviewAs a Retention Marketing Specialist, you will be responsible for building, executing, and optimizing Sneakare's email and WhatsApp marketing strategy. Your role will be to design personalized customer journeys, create engaging...
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Retention Marketing Specialist
3 weeks ago
New Delhi, India Sotrue Full timeJob DescriptionBrand: SotrueLocation: Sector 6, Noida (In-Office)Role: Retention Marketing SpecialistAbout Us:Sotrue is India’s first glow-first beauty brand, reimagining glow not just as a finish but as a feeling. We create effortless, everyday skincare–makeup hybrids made for Indian skin tones, climates, and lifestyles.Built for the women of Bharat who...
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Retention Marketing Specialist
3 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad Sotrue Full timeJob DescriptionBrand: SotrueLocation: Sector 6, Noida (In-Office)Role: Retention Marketing SpecialistAbout Us:Sotrue is India’s first glow-first beauty brand, reimagining glow not just as a finish but as a feeling. We create effortless, everyday skincare–makeup hybrids made for Indian skin tones, climates, and lifestyles.Built for the women of Bharat who...
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Retention Specialist
2 weeks ago
Delhi, India Zafify Full timeJob Description Experience: 3+ years CTC: 10 LPA Responsibilities: Ownership of CRM Channel & Customer Retention: Take ownership of the CRM channel and customer retention efforts to drive long-term customer satisfaction and loyalty. Planning & Execution of CRM Channels: Develop and execute various CRM channels including email, notifications, SMS, WhatsApp,...
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Retention Marketing Specialist
3 weeks ago
New Delhi, India Sotrue Full timeJob Description Brand:Sotrue Location:Sector 6, Noida (In-Office) Role:Retention Marketing Specialist About Us: Sotrue is India’s firstglow-first beauty brand , reimagining glow not just as a finish but as a feeling. We create effortless, everyday skincare–makeup hybrids made for Indian skin tones, climates, and lifestyles. Built for the women of Bharat...
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Retention/CRM Specialist
4 days ago
Delhi, India Truemeds Full timeRole:Retention Specialist (Customer Life cycle Management)Location:Powai, Mumbai ( )Kindly note that this will be a Work form Office OpportunityWorking days:5 days working (Monday to Friday)Position Overview:We are looking for a Retention Specialist (CLM) to help accelerate our efforts and strategy around engaging and retaining existing customers and...
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Retention/CRM Specialist
4 weeks ago
New Delhi, India Truemeds Full timeRole:Retention Specialist (Customer Life cycle Management) Location:Powai, Mumbai ( https://goo.gl/maps/qnuQ889vpSUbgZn88 ) Kindly note that this will be a Work form Office Opportunity Working days:5 days working (Monday to Friday)Position Overview: We are looking for a Retention Specialist (CLM) to help accelerate our efforts and strategy around engaging...
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Retention Marketing
4 weeks ago
New Delhi, India Grip Invest Full timeJob Description: Marketing InternLocation: Gurugram, HaryanaDuration: 6 MonthsType: Paid, Full-time InternshipPlease fill the Google form if you are interested - LinkAbout the RoleWe are looking for a motivated Retention Marketing Intern to join our team. The intern will support customer engagement and retention initiatives by assisting in the creation,...
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Retention Marketing
4 weeks ago
New Delhi, India Grip Invest Full timeJob Description: Marketing InternLocation: Gurugram, HaryanaDuration: 6 MonthsType: Paid, Full-time InternshipPlease fill the Google form if you are interested -About the RoleWe are looking for a motivated Retention Marketing Intern to join our team. The intern will support customer engagement and retention initiatives by assisting in the creation,...
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Retention Manager
4 weeks ago
New Delhi, India XYLEM LEARNING Full timeJob Title: Retention ManagerJob Description:We are seeking an experienced and learner-focused Retention Manager to lead our efforts in driving student engagement, reducing churn, and increasing lifetime value across our learning ecosystem. This role involves managing a team, building strong retention strategies, and ensuring learners stay motivated and...
