[15h Left] Key Account Manager

Job Description Company: Trailytics Global Services Location: Gurugram (Onsite) Experience: 35 Years Join: Immediate About Trailytics: Trailytics Global Services is a fast-growing analytics and consulting company helping businesses make data-driven decisions through powerful dashboards and actionable insights. We work with leading eCommerce and digital brands across industries to unlock the full potential of their data. About the Role: We are seeking a highly driven Key Account Manager with a strong understanding of Quick Commerce (Q-Commerce) and Online Marketplaces to manage strategic accounts, drive revenue growth, and strengthen partnerships with top e-commerce platforms. This role will require expertise in marketplace dynamics, SKU performance tracking, visibility & stock optimization, and actionable insights to enhance brand presence online. Key Responsibilities: - Account Management & Growth - Build and maintain strong relationships with key marketplace and Q-commerce partners. - Own end-to-end account strategy for major platforms (Blinkit, Zepto, Instamart, BigBasket, Amazon, Flipkart). - Identify growth opportunities and drive sales by recommending and executing promotions, listings, and campaigns. - Marketplace & Quick Commerce Expertise - Monitor marketplace trends, platform policies, and competitor activity. - Ensure accurate product listings, content, and visibility across platforms. - Optimize SKU assortment, pricing, and stock allocation for Q-commerce efficiency. - Analytics & Reporting - Track SKU-level performance, sales, stock-outs, and platform-specific metrics. - Provide actionable insights to improve conversion, sales velocity, and availability. - Generate dashboards and regular reports for internal leadership to inform strategic decisions. - Collaboration & Cross-Functional Alignment - Collaborate with Marketing, Supply Chain, and Finance teams to implement promotional strategies. - Partner with internal data teams to analyze sales trends, market share, and SKU performance. - Act as the primary point of contact for all operational and commercial issues with marketplace partners. - Business Planning & Forecasting - Drive monthly, quarterly, and annual business plans for key accounts. - Forecast sales, inventory requirements, and promotional ROI. - Support long-term strategic planning to scale marketplace operations. Qualifications & Skills: - Bachelor's degree in Business, Commerce, Marketing, or related field (MBA preferred). - 3-5 years experience in Key Account Management, e-commerce, or Quick Commerce operations. - Strong understanding of marketplace dynamics, Q-commerce logistics, and digital retail analytics. - Proven track record in driving revenue growth, managing key accounts, and delivering operational excellence. - Analytical mindset with proficiency in Excel, SQL, or BI tools (Power BI/Tableau) to track performance. - Excellent communication, negotiation, and stakeholder management skills. - Ability to work cross-functionally and manage multiple priorities in a fast-paced environment. Key Competencies: - Strategic thinking with data-driven decision-making. - Customer-centric and relationship management skills. - Problem-solving aptitude and ability to optimize complex operations. - Marketplace and Q-commerce trend awareness. - High ownership and accountability for results. Why Join Us: - Opportunity to work with leading FMCG brands in the digital commerce space. - Exposure to cutting-edge Q-commerce and marketplace operations. - Collaborative work environment with strong growth and learning opportunities. - Direct impact on revenue growth and market share in the fast-growing e-commerce segment. Interested Candidates can share their resume to [Confidential Information]