Process Assistant, Outbound

4 weeks ago

Bengaluru, Karnataka, India Amazon Full time

DESCRIPTIONAmazon is a highly data driven company highly passionate about its customers In this context it is vital to ensure the customers always get their orders on time and with quality The processes at the FCs are largely manual involving large numbers of associates One of the most critical roles is that of a process associates who mentor guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind Key job responsibilities o Daily Management of shift o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity quality and safety o Monitor status of counts and problem solve queues o Responsible for shift quality and associated action plans o Preparing and implementing training and development plans for associates o Conduct a 4M and 5S audit for the respective work stations on a daily basis o Stand-in for Area ManagerBASIC QUALIFICATIONS- 1 years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule shift work area including weekends nights and or holidays - Can lift up to 49 pounds stand walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach - Work 40 hours week and overtime as requiredPREFERRED QUALIFICATIONS- 1 years of Amazon Amnesty Floor Monitoring experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner

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