Assistant Key Account Manager

2 weeks ago

Delhi, Delhi, India Tata AIA Life Insurance Full time
Job Description

Position Overview

Position Title:

Insurance Sales Manager - Pioneer & Exclusive/VEM (AKAM - IBL Pioneer & Exclusive/VEM)

Role Summary:

Provide support in Sales of Life Insurance business to IndusInd Bank Pioneer & Exclusive/VEM customers in assigned locations. The Pioneer & Exclusive channel of the Bank has high-value, higher-income category customers with evolved financial and investment needs.

B Organizational Relationships

Reports To:

Territory Manager/Area Manager

C Job Dimensions

Geographic Area Covered:

Pioneer & Exclusive Branches / Cluster / VEM Centres

Internal Stakeholders:

- Training
- Branch Operations
- Distribution Operations

External Stakeholders:

- Channel Partner

D Key Result Areas

- Sales
- Achieve pre-set business targets on ANP, case count, active branch, active sales staff, and various KPIs for designated branches/VEM Centre.
- Work jointly with the Pioneer & Exclusive Manager/VEM Executives on Business Implementation plan.
- Drive and motivate IndusInd Bank RM and provide support for logging in applications sourced.
- Tap the right database of the branch and ensure authentic documentation.
- Build relationships with IndusInd Bank Sales/Operations team and ensure business targets and productivity targets of the allocated branches are met effectively.
- Prospect and meet customers within and outside the Branch.
- Develop, agree, and implement short-term and long-term plans to achieve sales targets.
- Achieve Pioneer & Exclusive RM activation targets.
- Work collectively with IndusInd Bank Sales/Operations team and conduct joint sales calls as a team to achieve business numbers.
- Seek commitment from the partner towards the achievement of business objectives.
- Relationship Management
- Manage business relationships between the internal team and channel partner to ensure sales for the company and maintain utmost levels of responsiveness to Channel Partner requirements.
- Effectively execute all Marketing activities as per Partners requirements.
- Ensure timely issuance of policies while resolving all pending issues.
- Adhere to the customer touch-point engagement to service his portfolio of customers.
- Maintain the desired persistency ratio.
- Provide prompt post-sales service with respect to all domains.
- Strategize and interact closely with IndusInd Bank RM on business plan execution.
- Ensure Compliance
- Ensure compliance to internal sales process & other compliance standards.
- Should be process & product champion to ensure adherence to policies and procedures to cultivate a compliance culture in the team.
- MIS
- Adhere to the Training Roadmap.
- Provide timely reports to the Supervisor as per the requirement.
- Adhere to Tata AIA Life code of conduct.

E Skills Required

Technical Skills:

- Ability to interact and conduct sales calls with high-value, higher-income category leads, including Pioneer and Exclusive customers of the Bank.
- Banking, financial services industry, business perspective & planning exposure.
- Product/Subject matter expertise.
- Organizational skills including self-management, problem-solving skills, peer-level coordination, and the ability to deliver a high volume of quality work.

Behavioral Skills:

- Essential:
- Interpersonal skills
- Communication skills
- Creative thinking skills
- Desired:
- Supervising/Leadership skills
- Teamwork skills
- Influencing skills

Incumbent Characteristics

Essential:

- Graduate/Post-graduate qualifications are preferred, with experience in insurance or banking sales.

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