Manager Knowledge Management

3 weeks ago

Mumbai, Maharashtra, India Mahindra Finance Full time
Job Description

Responsibilities & Key Deliverables

Key Roles & Responsibilities

- Planning & executing new product launch training programs
- Developing new product launch training content
- Continuous content curation including ongoing product updates & competition updates
- Creating interactive product content for LMS
- Managing the training content repository
- Managing the LMS content repository
- Elevator pitch & sales story creation
- Supporting the field sales team with model wise / variant wise sales pitch
- Monitoring & coaching dealership teams to enhance sales capability
- Planning & executing training interventions for critical role holders at dealerships
- Competition benchmarking Key Technical Expertise
- Excellent understanding of Electric vehicle technology, Autonomous vehicle technology, connected car technology, 4x4 technology
- Excellent understanding of Autobasics
- Understanding of overall Indian automotive scenario including govt policies, consumer schemes, finance schemes
- Preferred Industries
- Automotive Industry
- Automobile
- Education Qualification
- General Experience
- 10-15 Years of relevant experience
- Requirements
- Must have Automobile OEM experience
- Preferrable Certification in content development softwares like Articulate Storyline
- Minimum 10 years of relevant work experience
- Demonstrated ability to multi-task and manage projects from concept to completion
- Auto passionate
- Excellent verbal and written communication skills
- Analytical mindset with a strong problem-solving orientation
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Ability to work with multiple stakeholders
- Critical Experience
- 10-15 years of relevant experience handling team of 5-8 Channel Managers
- Knowledge of Digitization of Systems and on boarding of Dealership
- Good financial and commercial acumen and understanding of Dealership life cycle

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