CEO's Office

Job Description We are seeking a dynamic, high-performing Individual for Central Office who will act as a strategic partner to the CEO, working across functions to drive growth, efficiency, and transformation. The role demands a Tier-1 B School graduate (IIM, ISB, FMS, XLRI, etc.) with a strong background in analytics, strategy, consulting, and execution excellence. The individual will lead high-priority initiatives, provide analytical and strategic insights, ensure smooth business governance, and manage adhoc CEO mandates across all aspects of the organization - from ecommerce and marketing to finance, operations, HR, and investor relations. Key Responsibilities 1. Strategy & CEO Support Act as a thought partner to the CEO on business strategy, growth, and transformation initiatives. Lead special projects, strategic reviews, and CEO-mandated cross functional programs. Structure and solve ambiguous business problems through consulting-style analysis and insights. Prepare board-level presentations, investor updates, and strategic reports for leadership communication. 2. Business Analytics & Insights Deliver data-driven insights across ecommerce, marketing, finance, and operations. Build forecasting and scenario models to support strategic and financial planning. Conduct P&L deep-dives, unit economics analysis, and competitive benchmarking. Translate complex analyses into concise recommendations for leadership decision-making. 3. Ecommerce & Marketing Analytics Drive analytics across ecommerce platforms (D2C, marketplaces) to optimize revenue and profitability. Conduct performance marketing ROI analysis, attribution modeling, and media mix optimization. Lead customer segmentation, cohort analysis, and retention studies to identify growth levers. Partner with marketing teams to strengthen targeting, creative testing, and channel effectiveness. 4. Finance & Investor Relations Work with the CFO/Finance team on financial analysis, cost optimization, and investment evaluations. Provide inputs on budgeting, cash flow projections, and capital allocation decisions. Support the CEO in investor communications, fundraising materials, and due diligence processes. 5. Operations & Business Excellence Partner with operations and supply chain to identify efficiency gaps and process improvements. Drive business excellence initiatives, define KPIs, and track progress against goals. Design and institutionalize best practices and governance frameworks across functions. Lead OKR setting, performance tracking, and quarterly business reviews for CEO's office governance. 6. Ad-hoc & Special Projects Lead CEO-mandated high-impact projects that cut across business functions, often with limited structure and tight timelines. Take ownership of urgent business priorities, from market entry assessments to crisis management or new opportunity evaluations. Provide rapid, insight-driven analysis to address immediate CEO and leadership queries. Act as the bridge across teams to resolve bottlenecks, ensure execution speed, and deliver measurable outcomes. Qualifications MBA from a Tier-1 B-School in India (IIM, ISB, FMS, XLRI, etc.). Experience in consulting, strategy, business analytics, or CEO's office roles. Strong analytical toolkit: SQL, Excel, BI tools (Tableau, Power BI, Looker). Exposure to marketing platforms, ecommerce analytics, and financial analysis. Exceptional problem-solving, communication, and stakeholder management skills. High ownership, agility, and comfort with fast-paced, unstructured environments. What We're Looking For A business athlete who can switch between strategy, analytics, finance, marketing, and operations seamlessly. Someone with consulting-style rigor and the executional bias of a business leader. A self-starter who thrives in CEO's office dynamics - balancing long term strategic projects with day-to-day firefighting and ad-hoc problem solving.