15h Left Executive

4 weeks ago


Ahmedabad, Gujarat, India BlackHardStone Full time

We are hiring Voice Process Executives for Tech Mahindra s e-commerce customer support process in Ahmedabad Candidates will be responsible for handling customer queries via calls providing resolution and ensuring excellent customer experience Responsibilities - Handle inbound outbound calls for e-commerce customer support - Resolve customer queries effectively and professionally - Maintain typing speed of 25 WPM with 85 accuracy - Follow process guidelines and achieve performance targets Eligibility - Minimum 12th Pass 10 2 10 3 no pursuing candidates - Freshers experienced candidates welcome - Excellent communication in Hindi basic English comprehension - Basic computer knowledge Word Excel OS basics - Willingness to work in 24 7 rotational shifts including night shifts - No leaves for first 3 months - Immediate joiners preferred Job Type Contract 3 months - Chance of permanent hiring for some batches Salary Fresher - 15 000 in-hand before transport deductions Experienced - 17 000 in-hand before transport deductions Benefits One-way cab during odd hours 9 pm-6 am Interview Details Venue Tech Mahindra Stratum Venus Grounds Jhansi Ki Rani Surendra Mangaldas Road Satellite Rd Nehru Nagar Ahmedabad Gujarat - 380015 Timings 11 am to 3 pmRounds Screening Operations Round Typing Test Online Assessments ref updazz com



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