Tech Lead

2 weeks ago

Mumbai, Maharashtra, India Cuddles Foundation Full time
Job Description

Technical Leadership & Development

- Drive product and technology strategy for the organization, ensuring cost-effectiveness and adherence to budget.
- Lead development of new features and functionalities for the FoodHeals App in collaboration with third-party developers and design teams.
- Ensure technical soundness, reliability, and scalability of new features, with strong focus on data security and privacy.
- Manage the organization's entire technical infrastructure, including DMS, CRM, and other digital systems.
- Collaborate closely with nutritionists and program teams to implement app updates reflecting latest advances in pediatric oncology nutrition.
- Oversee app maintenance and updates, incorporating user feedback and clinical requirements.
- Drive integration of machine learning and generative AI features into the platform.
- Establish technical standards, coding practices, and development methodologies.
- Ensure compliance with HIPAA, ISO standards, and relevant data privacy regulations.

Data Management & Reporting

- Transform complex data into user-friendly, actionable insights for various stakeholders.
- Design and implement comprehensive reporting systems across departments.
- Develop automated reporting capabilities and customized dashboards.
- Create intuitive visualization tools tailored to different user groups.
- Implement data analytics solutions to track program effectiveness and ensure data consistency and quality.
- Enable data-driven decision-making through effective reporting solutions.

Collaboration & Communication

- Support the Fundraising team by providing product updates for donor reporting and communications.
- Prepare and deliver presentations on app development progress and impact to internal and external audiences.
- Manage vendor relationships and external technology partnerships effectively.
- Represent FoodHeals App and Cuddles Foundation at relevant external events.
- Oversee integration between the FoodHeals App and other organizational systems.

Innovation & Continuous Improvement

- Drive continuous improvement in app functionality and user experience based on emerging trends and user feedback.
- Monitor and implement emerging technologies to enhance organizational effectiveness.
- Identify opportunities for leveraging technology to support organizational growth and mission.

Documentation & Budget Management

- Develop and maintain thorough documentation for all technical systems and processes.
- Coordinate between departments to optimize technology usage and system integration.
- Manage technology budgets, ensuring cost-effective solutions and resource allocation.

Qualifications & Experience

- Master's degree in Computer Science, Engineering, or related field.
- 12+ years of experience in product management, preferably in healthcare technology.
- Strong expertise in mobile app development frameworks, especially Android and Java.
- Experience managing enterprise-wide technical systems such as DMS and CRM.
- Proven track record in implementing data analytics and business intelligence solutions.
- Experience with machine learning and generative AI implementations.
- Background in healthcare data privacy and security compliance is preferred.
- Successful management of cross-functional teams including product, design, and engineering.

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