Customer Success Manager 12 PM
4 weeks ago
Job Description We are seeking an experienced and customer-focused Customer Success Manager to lead our customer service team in the solar energy sector. The ideal candidate will ensure our customers have a seamless experience from installation to long-term service, helping build trust and loyalty in our renewable energy solutions. Key Responsibilities: - Lead and manage the customer service team, ensuring prompt and professional support. - Enhance the customer journey by providing guidance and resolving escalations. - Monitor customer satisfaction, retention, and service quality metrics. - Collaborate with operations, sales, and technical teams to address customer concerns. - Develop strategies to improve customer engagement and long-term relationships. - Educate customers on solar solutions, processes, and post-installation support Requirements Requirements: - Prior experience in Customer Success / Customer Service / Account Management. - Experience in the solar or renewable energy industry is highly preferred. - Strong leadership, communication, and problem-solving skills. - Customer-first mindset with ability to manage escalations. - Comfortable working 12 PM - 9 PM Pacific, 6 days a week Benefits Opportunity to lead customer success in a growing solar company. Growth-oriented and supportive work environment. Chance to contribute to a sustainable future through renewable energy.
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Customer Success Manager 12 PM
1 week ago
Chandigarh, India Lytegen Full timeWe are seeking an experienced and customer-focused Customer Success Manager to lead our customer service team in the solar energy sector. The ideal candidate will ensure our customers have a seamless experience from installation to long-term service, helping build trust and loyalty in our renewable energy solutions. Key Responsibilities: - Lead and manage...
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Quality Assurance Representative 12 PM
2 weeks ago
Chandigarh, Chandigarh, India Lytegen Full time ₹ 4,00,000 - ₹ 12,00,000 per yearWe are hiring a Quality Assurance Representative to audit customer calls and ensure service quality. The role involves listening to calls, leaving clear notes, and providing feedback to help improve team performance.Responsibilities:Audit recorded calls for quality, compliance, and communication standards.Document observations and maintain accurate QA...
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Quality Assurance Representative 12 PM
1 week ago
Chandigarh, India Lytegen Full timeWe are hiring a Quality Assurance Representative to audit customer calls and ensure service quality. The role involves listening to calls, leaving clear notes, and providing feedback to help improve team performance. Responsibilities: - Audit recorded calls for quality, compliance, and communication standards. - Document observations and maintain accurate QA...
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Customer Success Manager
3 weeks ago
India SponsorCloud Full timeJob Description Location: Remote Working Hours: 6:30 PM 3:30 AM IST (flexible to cover CST & EST time zones) About the Role: We are looking for a proactive Customer Success Manager to drive onboarding, enablement, and adoption for our customers. The ideal candidate will have hands-on experience managing a book of business and prior expertise working with...
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Customer Success Manager
3 weeks ago
Chennai, India Xobin Full timeJob Description ACustomer Success Managerat Xobin ensures that customers achieve their desired goals using the Xobin platform. Initiating the on-boarding of customers. Handle customer concerns with confidence, putting them at ease. This is a client-facing role that involves relationship management, account management, and resolving any emerging problems that...
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Customer Success Manager
3 weeks ago
Bengaluru, India Wayground (formerly Quizizz) Full timeJob Description This Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and...
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Customer Success Manager
3 weeks ago
Chennai, India FULL Creative Full timeJob Description We are looking for a Customer Success Manager with 3 - 5 years of experience in the B2B SaaS industry. As a Customer Success Manager, you will play a crucial role in ensuring that our customers realize the full potential of our solutions. You will lead them through a comprehensive onboarding process, build and maintain strong relationships...
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Customer Success Manager
4 weeks ago
Bengaluru, Karnataka, India, Karnataka Servion Global Solutions Full time8-12 years experience, UC/CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management1. Customer Engagement and Relationship ManagementAct as the primary point of contact for the customer, building trust and long-term...
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Customer Success Executive
6 days ago
India Zafify Full timeJob Description Position: Customer Success Executive (For International Dentists) Location: Noida (Remote) Experience: 12 years Shift: 3 PM 12 AM Job Summary: We are looking for a proactive, detail-oriented, and customer-focused professional to join our Customer Success team. As a Customer Success Executive, you will act as a bridge between our clients and...
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▷ (High Salary) Customer Success Manager
2 weeks ago
Hyderabad, India Magnitude Software Ind Pvt.Ltd Full timeJob Description Job Description Core Responsibilities Trusted Advisor & Relationship Management - Act as the primary point of contact and strategic advisor for enterprise customers. - Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value. - Lead structured renewal discussions, QBRs (Quarterly...