General Manager

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the time-saving, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favorite brands.

The dream of personalizing content to all 15 billion phones on the planet is no fairy tale More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 60 different countries.

Job Summary:

Looking for an energetic, focused, result oriented senior Sales / Business Development Manager for Chennai location. The incumbent will assess the most beneficial relationship to Sinch India and nurture those relationships into mutually productive arrangements as efficiently as possible with proven experience in new business development, hunting role. Must have exposure to interaction with senior level executives and should have excellent communication & relationship management skills. The Regional Manager will lead enterprise sales efforts and oversee key account relationships in the Chennai and other South region. This role demands a strategic thinker with deep sales expertise, strong client management skills, and proven experience in leading high-performing teams and achieving sales targets.

Key Responsibilities

- Drive revenue growth through acquisition and expansion of enterprise accounts
- Develop and execute regional sales strategies aligned with business goals
- Lead and mentor a team of sales and account managers, ensuring performance and development
- Build and maintain relationships with C-level stakeholders and decision-makers
- Oversee key account planning, retention strategies, and upsell/cross-sell initiatives
- Conduct regular pipeline reviews, forecasting, and performance tracking
- Collaborate with cross-functional teams (marketing, product, operations) to deliver client success
- Represent the company at industry events and client engagements
- Ensure compliance with internal processes and reporting standards

Eligibility Criteria

- 12-15 years of experience in enterprise sales and key account management, with at least 3 years in a team leadership role
- Proven track record of managing complex sales cycles and closing high-value deals
- Strong understanding of the CpaaS eco system, Chennai enterprise landscape and regional dynamics
- Excellent leadership, communication, and stakeholder management skills
- Proficiency in CRM tools and sales analytics platforms
- Good collaboration skills to effectively manage internal and external stakeholders.
- Ability to remain calm under pressure
- Bachelor’s degree required; MBA preferred

Being you at Sinch:

We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us. We’re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.

Your life at Sinch:

Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you’ll be reaching for the opportunities that match where you want to take your career. It’s closer than you think.

Are you ready? Join us on our journey

Know more about us: www.sinch.com

Benefits

- Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage
- Flexible and supportive working environment
- Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs
- Subsidized Meal
- Training & Development
- Attractive Sales Incentive
- Internal Mobility and Career Growth Opportunities
- Competitive salary and performance-based incentives
- Highly engaged, collaborative, and transparent work culture
- Opportunity to work with innovative SaaS products, cutting edge technology and Tier 1 Enterprise clients
- Constant skill upgradation by learning and career advancement opportunities in a high-growth environment