Executive - Customer Engagement

Job Description:We are on a mission to revolutionize customer engagement.As part of our Solutioning team, you will work closely with new customers to understand their needs, design tailored solutions, and drive successful implementations.This role goes beyond product adoption - you will create measurable business impact and become the reason customers move...

Job DescriptionRole & responsibilities- Managing office administration assets and upkeep of the same.- Agents Contracting- New Business Processing- Banking of Initial & Renewal Premium- Managing Petty cash & vendor payments- Retention of Surrender Requests- Execution of all Service Requests - Post Policy Issuance- Reverting on customer queries and...

Job Title: Customer Engagement SpecialistAt our organization, we are seeking a skilled Customer Engagement Specialist to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to provide exceptional customer service and support.Key Responsibilities:

Customer Engagement SpecialistOur company is seeking a skilled Customer Engagement Specialist to join our team. This role involves interacting with customers, understanding their requirements, and delivering solutions that meet their needs.Key Responsibilities:Contacting customers to gauge their requirements and understand their business needs.Making daily...

Job Description:The primary responsibility of this role is to develop and implement strategies for customer engagement, ensuring exceptional service delivery and prompt complaint resolution. In collaboration with various teams across the organization, this individual will work towards enhancing customer satisfaction through process improvements, automation...

We are seeking a results-driven CRM expert to lead our client's customer engagement strategy. This pivotal role leverages CRM insights to develop targeted audience segments, optimize campaign performance, and drive revenue growth.Key ResponsibilitiesAudience Segmentation: Develop strategic audience segments based on CRM data, ensuring effective marketing...

Job DescriptionHandling Digital Calls (Call Quality Audit Process Adherence)Query resolution and Service request processing at Digital Calls.Service to Sales/Recruitment lead Generation and Conversion.Ensuring 13M & 25M persistency collection.Retaining customer coming in for Surrender/ECS/FLC/E2RNew Business WIP ManagementStatutory Compliance & Branch Risk...

Role SummaryWe are seeking a Customer Engagement Specialist to join our team. As a key member of our customer success group, you will be responsible for owning the onboarding process, providing training and support to ensure seamless adoption of our B2B SaaS products.You will act as the voice of the customer, collaborating with internal teams to drive...

About This Role:As a Lead Customer Success Strategist, you will drive long-term retention and growth by spearheading high-value client relationships.This leadership position requires a strategic thinker who thrives on customer satisfaction and team collaboration. You will shape the future of customer success while collaborating with sales and product teams...

Responsible for managing all post sales handover, customer engagement program, retention management, loyalty programs. It plays a critical role in maintaining organizations position as a leader in the security industry.Responsibilities:Managing client relationships to build a reputation for excellent service and generate repeat business by providing support,...