MAC Administrator

4 weeks ago

Hyderabad, Telangana, India Silicon Labs Pvt Full time
Job Description

Job description

MAC Administrator - Silicon Labs, India

Position: MAC Administrator

Location: India

Meet Team:

Silicon Labs is a leading provider of silicon, software, and solutions for a smarter, more connected world. We help developers create secure, intelligent, and energy-efficient IoT devices. We are looking for a skilledMAC Administratorto manage and support our Apple ecosystem, ensuring seamless performance and security for our teams.

Key Responsibilities:

- Mac Infrastructure Management:
- Deploy, configure, and manage macOS devices across the organization.
- Administer Apple services such as Jamf Pro, Apple Business Manager (ABM), and MDM solutions.
- Ensure macOS compliance with security and company policies.
- Manage software updates, patches, and OS upgrades for macOS devices.
- User Support Troubleshooting:
- Provide L2/L3 support for Mac users, resolving hardware, software, and network-related issues.
- Assist employees with macOS applications, security configurations, and system optimizations.
- Monitor and troubleshoot system performance, connectivity, and hardware failures.
- Security Compliance:
- Enforce security policies, including disk encryption (FileVault), endpoint protection, and multi-factor authentication (MFA).
- Ensure compliance with IT security policies and industry best practices.
- Conduct regular audits and vulnerability assessments for Mac devices.
- Integration Automation:
- Integrate Mac systems with corporate IT infrastructure, including Active Directory, VPN, and cloud services.
- Automate workflows using scripting (Bash, Python, or AppleScript) to enhance system management.
- Manage enterprise applications and licenses for macOS users.
- Collaboration Documentation:
- Work closely with IT, security, and engineering teams to enhance Mac support and system reliability.
- Document processes, troubleshooting guides, and best practices for Mac administration.

Required Skills Experience:

- Education:Bachelors degree in Computer Science, IT, or a related field.
- Experience:3-5 years of experience in Mac administration and IT support.
- Technical Skills:
- Strong expertise in macOS, Apple hardware, and ecosystem management.
- Experience with Jamf Pro, MDM solutions, Apple Business Manager (ABM).
- Knowledge of scripting (Bash, Python, AppleScript) for automation.
- Familiarity with enterprise security policies, encryption, and compliance standards.
- Experience integrating macOS devices with corporate IT infrastructure (Active Directory, VPN, etc.).
- Understanding of networking protocols (TCP/IP, DNS, VPN, Wi-Fi).
- Soft Skills:
- Excellent problem-solving and troubleshooting skills.
- Strong communication and documentation abilities.
- Ability to work independently and collaborate in a team environment.

Preferred Qualifications:

- Jamf 300 or higher certification.
- Apple Certified Support Professional (ACSP) or similar certification.
- Experience managing Mac devices in an enterprise environment.

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