High Salary: BPO Voice Process Jobs Opening in Spancore Tech at 100 Feet Road, Alagesan Road, Avinashi Road, CoimbatoreLess
1 day ago
Key Responsibilities1. Customer Interaction & Support Handle inbound and outbound calls efficiently and professionally. Understand customer queries, issues, and requirements. Provide accurate and relevant information to resolve concerns. Build and maintain a positive rapport with customers. 2. Issue Resolution Escalate unresolved queries to senior executives or team leaders. Follow standard SOPs (Standard Operating Procedures) for problem-solving. Maintain customer satisfaction by ensuring quick turnaround times. 3. Sales & Lead Generation (if applicable) Promote company products and services during outbound calls. Convert customer inquiries into sales opportunities. Meet or exceed daily, weekly, and monthly sales targets. 4. Documentation & Reporting Accurately record call details, customer feedback, and resolutions in CRM systems. Update customer databases regularly for future reference. Prepare reports for team leaders and managers on customer satisfaction levels. 5. Process Adherence & Compliance Follow company policies, procedures, and scripts while interacting with customers. Maintain data security and confidentiality at all times. Adhere to quality assurance guidelines and service level agreements (SLAs). More information about this BPO Voice Process JobPlease go through the below FAQs to get all answers related to the given BPO Voice Process jobWhat are the job requirements to apply for this BPO Voice Process job position? Ans: A candidate must have a minimum of fresher as an BPO Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This BPO Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the BPO Voice Process position? Ans: There are immediate 1 job openings for BPO Voice Process in our Organisation.
12th Pass (HSE)
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Coimbatore, India Spancore Tech Full timeKey Responsibilities 1. Customer Support & Assistance Handle inbound and outbound customer calls for queries, complaints, and information requests. Understand customer needs and provide accurate solutions or guidance. Maintain a polite, professional, and empathetic tone while handling international customers. Document customer issues and ensure proper...
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Coimbatore, India Spancore technology Full timeSpancore Technology’s BPO Voice Process hiring in Coimbatore:---Key Responsibilities: 1. Inbound Process Responsibilities: Handle incoming calls from customers and address their concerns or queries. Assist customers with service-related inquiries, technical support, complaints, billing issues, or order tracking. Maintain a calm, courteous tone during...
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Coimbatore, India Spancore technology Full timeUS BPO voice process role at Spancore Technology, specifically for US/UK night shifts. This means you'll be working during the nighttime in India to align with business hours in the United States or United Kingdom. Here's what you need to know about this type of job: What to Expect · Work Schedule: Be prepared to work late nights or early...
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Coimbatore, India Spancore technology Full timeKey Responsibilities:1. Customer Interaction Handle a high volume of inbound or outbound calls to assist customers with inquiries, concerns, or support requests. Address a variety of customer issues such as product/service information, billing queries, order status, account troubleshooting, or technical support. Follow predefined scripts, call flows, and...
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US Voice Process
1 day ago
Coimbatore, India Spancore technology Full timeWe Are Hiring – US Voice Process - Customer Support ExecutiveWork Location: Gandhipuram, Coimbatore Position: US Voice Process - Customer Support Executive Job Role & Responsibilities: * Handle inbound and outbound calls for US-based clients * Provide excellent customer service and support * Follow communication scripts and resolve queries efficiently *...
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Coimbatore, India Spancore Full timeKey Responsibilities 1. Handling Customer Calls Manage inbound calls from customers and assist them with their queries. Make outbound calls to customers for sales, follow-ups, or service-related requirements. Provide accurate information about products, services, and policies. Address customer issues promptly and escalate unresolved queries to the concerned...
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Coimbatore, India Spancore technology Full timeWe Are Hiring – BPO Voice Process ExecutiveWork Location: Gandhipuram, Coimbatore Key Responsibilities 1. Customer Interaction – Inbound Process Answer incoming calls from customers in a timely and professional manner. Listen carefully to understand the customer’s query or concern. Provide accurate information about products, services, and policies....
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Coimbatore, India Spancore Full timeJob Title: BPO Voice Process Location: Coimbatore, Tamil Nadu Job Type: Full-Time (Rotational Shifts may apply) Job Description: We are hiring enthusiastic and customer-focused individuals for the position of BPO Voice Process. If you have excellent communication skills and enjoy helping others, this is a great opportunity to join a growing team in...
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Coimbatore, India Spancore technology Full timeKey Responsibilities 1. Customer Interaction Handle inbound and outbound voice calls professionally and efficiently. Understand customer requirements and provide accurate solutions. Assist customers with queries regarding products, services, and policies. Ensure first-call resolution (FCR) to enhance customer satisfaction. 2. Problem Resolution Identify...
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Data Entry
1 day ago
Coimbatore, India Spancore technology Full timeWe Are Hiring for Typing Jobs (Home-Based) Work Location: Coimbatore (Work from Home) Job Role: Data Entry / Typing Work - Non-Voice * Simple typing tasks from home * Enter data accurately from given sources * No voice calls – completely non-voice work Requirements: * 12th Pass / Any Degree * Good typing speed (minimum 30 WPM preferred) * Basic knowledge...
