International BPO Voice Process Jobs Opening in Spancore Tech at 100 Feet Road, Alagesan Road, Avinashi Road, CoimbatoreLess
22 hours ago
Key Responsibilities 1. Customer Support & Assistance Handle inbound and outbound customer calls for queries, complaints, and information requests. Understand customer needs and provide accurate solutions or guidance. Maintain a polite, professional, and empathetic tone while handling international customers. Document customer issues and ensure proper follow-up until resolution. 2. Technical Support Assist customers in troubleshooting technical problems related to products or services. Guide users step-by-step to resolve issues efficiently. Coordinate with the technical support team for complex problems. 3. Sales & Upselling (For Outbound Processes) Make outbound calls to prospective international customers. Pitch products, services, or solutions effectively in English. Achieve daily, weekly, and monthly sales targets as per company guidelines. Upsell or cross-sell additional products and services wherever possible. 4. Quality & Process Adherence Follow company scripts, procedures, and international BPO standards. Ensure compliance with data security, privacy policies, and client requirements. Maintain quality scores by adhering to call guidelines and performance metrics. 5. Coordination & Reporting Collaborate with team leaders, supervisors, and other departments for smooth operations. Update customer records accurately in the database or CRM system. Provide feedback to managers on recurring customer concerns and process improvements.More information about this International BPO Voice Process JobPlease go through the below FAQs to get all answers related to the given International BPO Voice Process jobWhat are the job requirements to apply for this International BPO Voice Process job position? Ans: A candidate must have a minimum of fresher as an International BPO Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This International BPO Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the International BPO Voice Process position? Ans: There are immediate 1 job openings for International BPO Voice Process in our Organisation.
12th Pass (HSE)
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Coimbatore, India Spancore Tech Full timeKey Responsibilities1. Customer Interaction & Support Handle inbound and outbound calls efficiently and professionally. Understand customer queries, issues, and requirements. Provide accurate and relevant information to resolve concerns. Build and maintain a positive rapport with customers. 2. Issue Resolution Escalate unresolved queries to senior executives...
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Coimbatore, India Spancore technology Full timeSpancore Technology’s BPO Voice Process hiring in Coimbatore:---Key Responsibilities: 1. Inbound Process Responsibilities: Handle incoming calls from customers and address their concerns or queries. Assist customers with service-related inquiries, technical support, complaints, billing issues, or order tracking. Maintain a calm, courteous tone during...
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US Voice Process
22 hours ago
Coimbatore, India Spancore technology Full timeWe Are Hiring – US Voice Process - Customer Support ExecutiveWork Location: Gandhipuram, Coimbatore Position: US Voice Process - Customer Support Executive Job Role & Responsibilities: * Handle inbound and outbound calls for US-based clients * Provide excellent customer service and support * Follow communication scripts and resolve queries efficiently *...
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Coimbatore, India Spancore technology Full timeKey Responsibilities:1. Customer Interaction Handle a high volume of inbound or outbound calls to assist customers with inquiries, concerns, or support requests. Address a variety of customer issues such as product/service information, billing queries, order status, account troubleshooting, or technical support. Follow predefined scripts, call flows, and...
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Coimbatore, India Spancore technology Full timeUS BPO voice process role at Spancore Technology, specifically for US/UK night shifts. This means you'll be working during the nighttime in India to align with business hours in the United States or United Kingdom. Here's what you need to know about this type of job: What to Expect · Work Schedule: Be prepared to work late nights or early...
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Coimbatore, India Spancore technology Full timeWe Are Hiring – BPO Voice Process ExecutiveWork Location: Gandhipuram, Coimbatore Key Responsibilities 1. Customer Interaction – Inbound Process Answer incoming calls from customers in a timely and professional manner. Listen carefully to understand the customer’s query or concern. Provide accurate information about products, services, and policies....
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Coimbatore, India Spancore Full timeKey Responsibilities 1. Handling Customer Calls Manage inbound calls from customers and assist them with their queries. Make outbound calls to customers for sales, follow-ups, or service-related requirements. Provide accurate information about products, services, and policies. Address customer issues promptly and escalate unresolved queries to the concerned...
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Coimbatore, India Spancore technology Full timeKey Responsibilities 1. Customer Interaction Handle inbound and outbound voice calls professionally and efficiently. Understand customer requirements and provide accurate solutions. Assist customers with queries regarding products, services, and policies. Ensure first-call resolution (FCR) to enhance customer satisfaction. 2. Problem Resolution Identify...
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Data Entry
22 hours ago
Coimbatore, India Spancore technology Full timeWe Are Hiring for Typing Jobs (Home-Based) Work Location: Coimbatore (Work from Home) Job Role: Data Entry / Typing Work - Non-Voice * Simple typing tasks from home * Enter data accurately from given sources * No voice calls – completely non-voice work Requirements: * 12th Pass / Any Degree * Good typing speed (minimum 30 WPM preferred) * Basic knowledge...
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Coimbatore, India Spancore Full timeJob Title: BPO Voice Process Location: Coimbatore, Tamil Nadu Job Type: Full-Time (Rotational Shifts may apply) Job Description: We are hiring enthusiastic and customer-focused individuals for the position of BPO Voice Process. If you have excellent communication skills and enjoy helping others, this is a great opportunity to join a growing team in...
