International BPO Voice Process Jobs Opening in Spancore Tech at 100 Feet Road, Alagesan Road, Avinashi Road, CoimbatoreLess
3 weeks ago
Key Responsibilities 1. Customer Support & Assistance Handle inbound and outbound customer calls for queries, complaints, and information requests. Understand customer needs and provide accurate solutions or guidance. Maintain a polite, professional, and empathetic tone while handling international customers. Document customer issues and ensure proper follow-up until resolution. 2. Technical Support Assist customers in troubleshooting technical problems related to products or services. Guide users step-by-step to resolve issues efficiently. Coordinate with the technical support team for complex problems. 3. Sales & Upselling (For Outbound Processes) Make outbound calls to prospective international customers. Pitch products, services, or solutions effectively in English. Achieve daily, weekly, and monthly sales targets as per company guidelines. Upsell or cross-sell additional products and services wherever possible. 4. Quality & Process Adherence Follow company scripts, procedures, and international BPO standards. Ensure compliance with data security, privacy policies, and client requirements. Maintain quality scores by adhering to call guidelines and performance metrics. 5. Coordination & Reporting Collaborate with team leaders, supervisors, and other departments for smooth operations. Update customer records accurately in the database or CRM system. Provide feedback to managers on recurring customer concerns and process improvements.More information about this International BPO Voice Process JobPlease go through the below FAQs to get all answers related to the given International BPO Voice Process jobWhat are the job requirements to apply for this International BPO Voice Process job position? Ans: A candidate must have a minimum of fresher as an International BPO Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This International BPO Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the International BPO Voice Process position? Ans: There are immediate 1 job openings for International BPO Voice Process in our Organisation.
12th Pass (HSE)
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Coimbatore, India Spancore Full timeJob Opportunity – US Voice Process at Spancore Tech, Coimbatore Location: Gandhipuram, CoimbatoreJob Description:Handle inbound/outbound calls with US-based clients for support, sales, or service.Address customer queries, resolve issues, and provide timely assistance.Maintain call quality, accurate records, and follow company guidelines.Achieve...
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Coimbatore, India Spancore technology Full timeSpancore Technology’s BPO Voice Process hiring in Coimbatore:---Key Responsibilities: 1. Inbound Process Responsibilities: Handle incoming calls from customers and address their concerns or queries. Assist customers with service-related inquiries, technical support, complaints, billing issues, or order tracking. Maintain a calm, courteous tone during...
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Coimbatore, India Spancore Full timeJob Opportunity – BPO Voice Process at Spancore Tech (Coimbatore)Location: Gandhipuram, CoimbatoreJob descriptionHandle inbound/outbound calls with US-based clients for support, sales, or service.Address customer queries, resolve issues, and provide timely assistance.Maintain call quality, accurate records, and follow company guidelines.Achieve...
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Coimbatore, India Spancore Tech Full timeKey Responsibilities1. Customer Interaction & Support Handle inbound and outbound calls efficiently and professionally. Understand customer queries, issues, and requirements. Provide accurate and relevant information to resolve concerns. Build and maintain a positive rapport with customers. 2. Issue Resolution Escalate unresolved queries to senior executives...
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US Voice Process
3 weeks ago
Coimbatore, India Spancore technology Full timeWe Are Hiring – US Voice Process - Customer Support ExecutiveWork Location: Gandhipuram, Coimbatore Position: US Voice Process - Customer Support Executive Job Role & Responsibilities: * Handle inbound and outbound calls for US-based clients * Provide excellent customer service and support * Follow communication scripts and resolve queries efficiently *...
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Coimbatore, India Spancore technology Full timeKey Responsibilities:1. Customer Interaction Handle a high volume of inbound or outbound calls to assist customers with inquiries, concerns, or support requests. Address a variety of customer issues such as product/service information, billing queries, order status, account troubleshooting, or technical support. Follow predefined scripts, call flows, and...
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Coimbatore, India Spancore technology Full timeUS BPO voice process role at Spancore Technology, specifically for US/UK night shifts. This means you'll be working during the nighttime in India to align with business hours in the United States or United Kingdom. Here's what you need to know about this type of job: What to Expect · Work Schedule: Be prepared to work late nights or early...
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Coimbatore, India Span core Full timeWe’re Hiring! | US Voice Process | Night Shift | Coimbatore Company: Spancore TechLocation: Gandhipuram, CoimbatorePosition: US Voice Process (Night Shift)Job Type: Full-TimeExperience: Freshers & Experienced Candidates WelcomeEligibility Criteria:* Excellent communication skills in English (mandatory)* Willingness to work night shifts (US timings)*...
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Coimbatore, India Spancore technology Full timeWe Are Hiring – BPO Voice Process ExecutiveWork Location: Gandhipuram, Coimbatore Key Responsibilities 1. Customer Interaction – Inbound Process Answer incoming calls from customers in a timely and professional manner. Listen carefully to understand the customer’s query or concern. Provide accurate information about products, services, and policies....
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Coimbatore, India Spancore Full timeKey Responsibilities Handle inbound and outbound customer calls. Resolve queries, provide information, and ensure customer satisfaction. Maintain call records and update CRM systems accurately. Meet performance targets for quality, productivity, and response time.More information about this BPO Voice Process JobPlease go through the below FAQs to get all...
