Assistant Manager

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Soft Services - Manager Overview We seek a results-driven professional to oversee soft services operations while ensuring exceptional service standards across client location Required Qualifications Bachelor s degree 3-5 years of facility management experience with soft services focus Knowledge of industry standards and relevant regulations Microsoft Office Suite proficiency Strong communication skills Ability to manage competing priorities in fast-paced environments Fluency in English and Hindi Marathi knowledge beneficial Preferred Qualifications Professional certification FMP CFM Health and safety compliance expertise Vendor management capabilities Smart building technology familiarity Key Responsibilities Operations Manage day-to-day soft services including housekeeping pest control and reception Monitor service delivery against established standards and SLAs Conduct regular inspections and audits of soft services to identify improvement areas Implement standardized operating procedures ensuring compliance with client policies Respond immediately to critical performance incidents and coordinate follow-up actions Leadership Lead the soft services FM team including on-site vendor personnel Foster high staff morale trust and work ethics Create an environment that supports teamwork and performance excellence Mentor team members and facilitate professional development opportunities Encourage innovation and initiative-sharing within the team Perform role of training coordinator Client Relations Build credible relationships with clients and business unit stakeholders Maintain communication to sustain healthy business relationships Act as liaison between clients service providers and internal teams Resolve issues effectively through clear communication Contract Management Drive excellent implementation of all contracts at assigned sites Collaborate with Sourcing teams to manage vendor performance Support selection training and supervision of service staff and contractors Financial Oversight Contribute to budget planning and cost control initiatives Drive financial targets and control requirements across all sites Prepare standard periodic reports as required Compliance Uphold health safety and environmental standards Implement sustainable facility practices Ensure regulatory adherence Working Conditions Office-based with regular facility walkthroughs six days working Occasional evening or weekend availability for emergency situations Location On-site -Noida UP Scheduled Weekly Hours 48 Job Tags If this job description resonates with you we encourage you to apply even if you don t meet all the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL