Senior Manager

Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Manager, Risk Governance In this role, you will provide expert advice to Business and In-country Compliance teams on relevant compliance and regulatory matters, while supporting key processes and operational activities related to regulatory engagement, audit management, and risk monitoring. You will work closely with internal and external stakeholders to ensure robust governance, regulatory adherence, and effective management of compliance risks. Key Responsibilities: .Provide guidance and support to Business and In-country Compliance teams on compliance and regulatory issues to ensure alignment with regulatory requirements and internal policies. .Support regulatory engagement activities, including handling regulatory surveys, information requests, and facilitating communications with regulators. .Manage and coordinate regulatory and supervisory examinations, as well as internal and external audit reviews to ensure timely and accurate responses and remediation. .Engage and collaborate with internal and external auditors, including GIA (Group Internal Audit), assurance teams, and external consultants to support audit planning, execution, and follow-up. .Oversee outsourcing governance for arrangements owned by CFCR, ensuring compliance with outsourcing policies and regulatory expectations. .Monitor compliance risks continuously and escalate significant issues as per established risk management frameworks. .Support process management activities to enhance operational efficiency and compliance effectiveness. Qualifications we seek in you Minimum Qualifications .Experience in Banking Operational Risk, Compliance, or Internal Audit with a strong understanding of regulatory frameworks and risk management. .Knowledge of regulatory requirements, risk principles, and compliance practices relevant to the banking sector. .Proven ability to manage audit processes, regulatory engagements, and information requests. .Strong process management skills with attention to detail and ability to coordinate multiple activities simultaneously. Preferred Qualifications/ Skills .In-depth knowledge of banking regulations and supervisory expectations. .Experience working with internal audit teams, external auditors, and regulatory bodies. .Familiarity with outsourcing governance requirements and frameworks. .Excellent communication and stakeholder engagement skills to effectively collaborate across teams and with regulators. .Ability to analyze and escalate compliance risks proactively while driving process improvements. Why join Genpact .Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation .Make an impact - Drive change for global enterprises and solve business challenges that matter .Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities .Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day .Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.