Service Sales Manager

Summary All activities providing the necessary support on pre- and post-contractual administration management Terms Conditions of the contract and the Management of claims Also involves definition management and execution of risk modeling activities in support of the contract or project Also involves definition management and execution of contract estimating processes and activities to support tenders and project reviews Impacts departmental operations and responsible for planning execution The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures Some judgment may be required but this is typically with guidance GE HealthCare is a leading global medical technology and digital solutions innovator Our purpose is to create a world where healthcare has no limits Unlock your ambition turn ideas into world-changing realities and join an organization where every voice makes a difference and every difference builds a healthier world Roles and ResponsibilitiesResponsible for the profitability and customer satisfaction for assigned contractsProvide both service agreement and time and material program managementAssist in sales campaigns for new contracts and proposalsAssure timely resolution of customer issues and customer satisfaction for assigned contractsInteract with members of the customer service parts transactional services field service repair service and or other teams xc2xb7 Function as liaison between internal organizations and customers for assigned contractsDeveloping in-depth knowledge of a technical discipline Uses prior experience and acquired technical expertise to execute policy strategy In-depth understanding of key business drivers uses this understanding to accomplish own work In-depth understanding of how work of own team integrates with other teams and contributes to the area Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance Uses prior experience and on-the-job training to solve straightforward tasks Has access to technical skills and analytic thinking required to solve problems May use multiple internal sources outside of own team to arrive at decisions A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent Provides informal guidance to new team membersRequired QualificationsThis role requires advanced experience in the Services Customer Contract Management Knowledge level is comparable to a Bachelor s degree from an accredited university or college or a high school diploma with relevant experience Customer handling and commercial understanding is required with minimum 6 years of experience Desired CharacteristicsStrong oral and written communication skillsDemonstrated ability to analyze and resolve problemsAbility to document plan market and execute programsEstablished project management skills Inclusion and DiversityGE HealthCare is an Equal Opportunity Employer where inclusion matters Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law We expect all employees to live and breathe our behaviors to act with humility and build trust lead with transparency deliver with focus and drive ownership always with unyielding integrity Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support Disclaimer GE HealthCare will never ask for payment to process documents refer you to a third party to process applications or visas or ask you to pay costs Never send money to anyone suggesting they can provide employment with GE HealthCare If you suspect you have received a fraudulent call please fill out the form below LI-ML1 LI-OnsiteAdditional InformationRelocation Assistance Provided Yes