Senior Presales Consultant

4 weeks ago

Bengaluru India Brillio Full time

Job Description

Presales & Solutioning

- Engage with clients to understand business requirements, current IT landscape, and transformation objectives.
- Lead end-to-end infrastructure and cloud solutions (IaaS, PaaS, automation, migration, modernization, monitoring, security, etc.).
- Lead ServiceNow solutioning for ITSM, ITOM, CMDB, discovery, and automation capabilities, integrated into overall cloud/infrastructure offerings.
- Create solution design, effort estimates, and pricing models aligned with customer needs and organizational capabilities.
- Build and deliver customer presentations, RFP/RFI responses, demos, and workshops.
- Collaborate with internal practice leaders and delivery teams to ensure solution feasibility and scalability.

Thought Leadership & Strategy

- Stay current on cloud platforms (Azure, AWS, GCP), emerging infra trends (hybrid cloud, containers, observability, FinOps), and ServiceNow ecosystem developments.
- Support creation of accelerators, reusable solution components, and PoCs for client pursuits.
- Act as a trusted advisor to clients on IT transformation journeys, combining infrastructure, cloud, and ServiceNow roadmaps.

Collaboration & Governance

- Partner with account teams to define win strategies and improve conversion rates.
- Contribute to practice development by mentoring junior presales consultants and sharing knowledge.
- Ensure compliance with internal governance for solution review, estimation, and deal approvals.

Required Skills & Experience

- 8+ years of experience in IT Infrastructure, Cloud, and ITSM domains with at least 4+ years in presales/solutioning roles.
- Proven expertise in designing and proposing solutions in:
- Cloud Platforms: Azure, AWS, GCP (migration, modernization, operations).
- Infrastructure: Datacenter, virtualization, storage, backup, network, monitoring, disaster recovery.
- ServiceNow: ITSM, ITOM, CMDB, discovery, service catalog, integrations with cloud/infrastructure ecosystems.
- Strong presentation, communication, and stakeholder management skills to engage CXO-level discussions.
- Demonstrated success in developing proposals, solution architectures, and commercial models for large/complex deals.
- Solid understanding of ITIL processes, DevOps practices, and cloud governance frameworks.
- Ability to lead cross-functional teams in a fast-paced, deal-driven environment.

Preferred Qualifications

- Certifications Preferred: Azure administrator associate or AZ 303/305, AWS Certified Solutions Architect Associate, ITIL v4, ServiceNow Certified System Administrator / ITSM / ITOM modules.
- Experience in large-scale transformation programs, managed services solutioning, or multi-tower bids.
- Exposure to observability, AIOps, and FinOps tools (e.g., Dynatrace, AppDynamics, CloudHealth).

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