Senior Presales Consultant

3 weeks ago

Bengaluru Karnataka India, Karnataka Brillio Full time

Presales & Solutioning

  • Engage with clients to understand business requirements, current IT landscape, and transformation objectives.
  • Lead end-to-end infrastructure and cloud solutions (IaaS, PaaS, automation, migration, modernization, monitoring, security, etc.).
  • Lead ServiceNow solutioning for ITSM, ITOM, CMDB, discovery, and automation capabilities, integrated into overall cloud/infrastructure offerings.
  • Create solution design, effort estimates, and pricing models aligned with customer needs and organizational capabilities.
  • Build and deliver customer presentations, RFP/RFI responses, demos, and workshops.
  • Collaborate with internal practice leaders and delivery teams to ensure solution feasibility and scalability.

Thought Leadership & Strategy

  • Stay current on cloud platforms (Azure, AWS, GCP), emerging infra trends (hybrid cloud, containers, observability, FinOps), and ServiceNow ecosystem developments.
  • Support creation of accelerators, reusable solution components, and PoCs for client pursuits.
  • Act as a trusted advisor to clients on IT transformation journeys, combining infrastructure, cloud, and ServiceNow roadmaps.

Collaboration & Governance

  • Partner with account teams to define win strategies and improve conversion rates.
  • Contribute to practice development by mentoring junior presales consultants and sharing knowledge.
  • Ensure compliance with internal governance for solution review, estimation, and deal approvals.


Required Skills & Experience

  • 8+ years of experience in IT Infrastructure, Cloud, and ITSM domains with at least 4+ years in presales/solutioning roles.
  • Proven expertise in designing and proposing solutions in:
  • Cloud Platforms: Azure, AWS, GCP (migration, modernization, operations).
  • Infrastructure: Datacenter, virtualization, storage, backup, network, monitoring, disaster recovery.
  • ServiceNow: ITSM, ITOM, CMDB, discovery, service catalog, integrations with cloud/infrastructure ecosystems.
  • Strong presentation, communication, and stakeholder management skills to engage CXO-level discussions.
  • Demonstrated success in developing proposals, solution architectures, and commercial models for large/complex deals.
  • Solid understanding of ITIL processes, DevOps practices, and cloud governance frameworks.
  • Ability to lead cross-functional teams in a fast-paced, deal-driven environment.


Preferred Qualifications

  • Certifications Preferred: Azure administrator associate or AZ 303/305, AWS Certified Solutions Architect – Associate, ITIL v4, ServiceNow Certified System Administrator / ITSM / ITOM modules.
  • Experience in large-scale transformation programs, managed services solutioning, or multi-tower bids.
  • Exposure to observability, AIOps, and FinOps tools (e.g., Dynatrace, AppDynamics, CloudHealth).

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