Area Sales Manager

Job Description Role description Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tata's esteemed leadership with AIA's extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a Great Place to Work and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, People - Our Core, emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and S.O.A.R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. A Position Overview Position Title Area Sales Manager - TES Department Tata Eco System Level/ Band 401/ Manager Role Summary: Drives sales in the mapped geography through liaison with Tata Group Companies, TAIA HO, Interacts with stakeholders to motivate them to sell company products, Manages customer queries & complaints & ensures they are resolved. B Organizational Relationships Reports To Zonal Head - TES Supervises Relationship Managers C Job Dimensions Geographic Area Covered As per given geography Stakeholders Internal Distribution Operations, Operations, Marketing, HR, TES Relationship Team External Tata Group Companies D Key Result Areas Drive sales in the region through liaison with TES Relationship Team .Top line and bottom-line responsibility for sales targets (Team + Direct) .Coordinate with the senior management of TES to set targets & review mutual expectations .Coordinate with TES HO Team to decide contests for their sales teams .Arrange for marketing materials .Interact regularly with stakeholders to provide them with sales status , product updates, business required etc Interact with sales staff of to motivate them to sell company products .Visit the branches of stakeholders on a regular basis to observe the sales process & resolve any escalated queries .Inform the sales staff at the branches about the various contests being held & motivate them to perform better .Track business daily & give feedback to sales team as well as senior management .Facilitate delivery of marketing material to outstation locations Manage customer queries & complaints & ensure they are resolved .Handle customer queries & complaints received through stakeholders .Facilitate case submission & issuance for the sales teams .Coordinate between Sales stakeholders & HO teams to ensure all pendency's are resolved .Facilitate claims resolution & give update on the same to sales stakeholders Manage & develop a team of reportees .Set targets for the reportees & review their performance on regular basis .Set sales strategies for the team and follow up with the team to ensure that they are achieving their targets & provide them with regular feedback .Provide support to team members in every possible way for them to achieve their targets Drive adherence to SOP's & ensure compliance .Ensure compliance in business .Ensure that the form is being filled correctly to avoid any fraud or misrepresentation .Educate the sales teams on the importance of compliance .Ensure that no mis selling happens at the sales offices & that no wrong information is being given out E Skills Required Technical Behavioral Essential Desired Interpersonal skills . Communication skills . Creative thinking skills . Supervising/Leadership skills . Teamwork Skills . Influencing skills