L3 Support

2 days ago

Noida, Uttar Pradesh, India Iris Software Inc. Full time
Job Description

Why Join Iris

Are you ready to do the best work of your career at one of Indias Top 25 Best Workplaces in IT industry Do you want to grow in an award-winning culture that truly values your talent and ambitions

Join Iris Software one of the fastest-growing IT services companies where you own and shape your success story.

About Us

At Iris Software, our vision is to be our clients most trusted technology partner, and the first choice for the industrys top professionals to realize their full potential.

With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services.

Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.

Working with Us

At Iris, every role is more than a job its a launchpad for growth.

Our Employee Value Proposition, Build Your Future. Own Your Journey. reflects our belief that people thrive when they have ownership of their career and the right opportunities to shape it.

We foster a culture where your potential is valued, your voice matters, and your work creates real impact. With cutting-edge projects, personalized career development, continuous learning and mentorship, we support you to grow and become your best both personally and professionally.

Curious what its like to work at Iris Head to this video for an inside look at the people, the passion, and the possibilities. Watch it here.

Job Description

- Expertise in managing and troubleshooting with a strong focus on performance optimization, backup/restore, data replication, and stored procedure development
- Delivering end-to-end technical support including incident management, root cause analysis, API testing, code deployment, and production issue resolution within strict SLAs
- Strong ability to provide PROD support while ensuring effective communication and quick turnaround for critical issues
- Strong troubleshooting and problem-solving skills
- Strong written, verbal communication/collaboration skills and ability to manage user/vendor/customer and to work with cross functional teams
- Collaborate with multiple stakeholders for tech solutioning and bottlenecks removal
- Ability to assess the impact of production issues & escalate to relevant technology partners and get it resolved at the earliest during extremely time critical regulatory commitments
- Ability to operate with a limited level of direct supervision & in a time sensitive environment
- Preferred: Has an understanding of finance/accounting domain

Mandatory Competencies

App Support - App Support - L1, L2, L3 Support

Database - Database Programming - SQL

Beh - Communication and collaboration

Perks And Benefits For Irisians

Iris provides world-class benefits for a personalized employee experience. These benefits are designed to support financial, health and well-being needs of Irisians for a holistic professional and personal growth. Click here to view the benefits.

  • L3 Support Engineer

    4 hours ago

    Noida, Uttar Pradesh, India Werving Scouts Full time ₹ 12,00,000 - ₹ 25,00,000 per year

    We are seeking a highly skilledL3 Application Technical Support Engineerto join our Technology team. This role is critical in handling complex issues that cannot be resolved by L1 or L2 (non-technical support) teams.As an L3 Engineer, you will leverage your expertise in applications, production data, and backend systems to analyze, troubleshoot, and resolve...

  • L3 OpenShift Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Infogrowth Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are hiring an L3 OpenShift Engineer to manage and support enterprise-grade OpenShift/Kubernetes infrastructure. The role covers lifecycle management, CI/CD, monitoring, incident resolution, backup/restore, and 24x7 cluster operations. Required Candidate profileExperienced OpenShift/Kubernetes administrator with 6-10 years of expertise in container...

  • L2/L3 SOC Analyst

    4 weeks ago

    Noida, Uttar Pradesh, India Terralogic Software Solutions Private Limited. Full time

    SOC Analyst Job Summary :We are seeking skilled SOC Analysts (L2 and L3) to strengthen our Security Operations Center team. The candidates will be responsible for monitoring, analyzing, and responding to security incidents using advanced security tools and processes. The L2 role will focus on deeper analysis and initial remediation, while the L3 role will...

  • Solaris Administrator L3

    2 weeks ago

    Noida, Uttar Pradesh, India Inspirisys Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    We are looking for candidates for Solaris & MS SQL Administrator L3 for Noida.Kindly share your updated resume on asap.PFB JD: -Position: - Solaris & MS SQL Administrator L3Location: - NoidaExperience: - 6+ YearsQualification: - Any TechnicalLevel: - L3 (Can handle large datacenter setup)Notice Period: - Early joiners preferredRole & responsibilities :OS...

  • Citrix - L3

    2 weeks ago

    Noida, Uttar Pradesh, India Live Connections Full time

    Exp: 7yrs to 15yrsRoles & Responsibilities:- Provide L3 level support for Citrix environments including Citrix Virtual Apps & Desktops (XenApp/XenDesktop), Citrix Cloud, and Citrix ADC (Netscaler).- Perform advanced troubleshooting, root cause analysis, and resolve escalated incidents.- Manage and optimize Citrix infrastructure, including provisioning...

  • Citrix - L3

    2 weeks ago

    Noida, Uttar Pradesh, India Live Connections Full time

    Exp: 7yrs to 15yrs Roles & Responsibilities: Provide L3 level support for Citrix environments including Citrix Virtual Apps & Desktops (XenApp/XenDesktop), Citrix Cloud, and Citrix ADC (Netscaler). Perform advanced troubleshooting, root cause analysis, and resolve escalated incidents. Manage and optimize Citrix infrastructure, including provisioning services...

  • Citrix - L3

    4 days ago

    Noida, Uttar Pradesh, India Live Connections Full time

    Exp: 7yrs to 15yrsRoles & Responsibilities:Provide L3 level support for Citrix environments including Citrix Virtual Apps & Desktops (XenApp/XenDesktop), Citrix Cloud, and Citrix ADC (Netscaler).Perform advanced troubleshooting, root cause analysis, and resolve escalated incidents.Manage and optimize Citrix infrastructure, including provisioning services...

  • L3 Support

    2 weeks ago

    Noida, Uttar Pradesh, India IRIS software Full time

    Job DescriptionWhy Join IrisAre you ready to do the best work of your career at one ofIndia's Top 25 Best Workplaces in IT industry Do you want to grow in an award-winning culture thattruly values your talent and ambitionsJoin Iris Software - one of thefastest-growing IT services companies- whereyou own and shape your success story.About UsAt Iris Software,...

  • L3 Support

    2 weeks ago

    Noida, Uttar Pradesh, India Iris Software Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Our employee value proposition (EVP) is about Being Your Best as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. Were a place where everyone can discover and be their best version.Key Responsibilities:Lead the delivery and...

  • L3 Support

    2 weeks ago

    Noida, Uttar Pradesh, India Iris Software Inc. Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Why Join Us?Are you inspired to grow your career at one ofIndia's Top 25 Best Workplaces in IT industry?Do you want to do the best work of your life at one of thefastest growing IT services companies? Do you aspire to thrive in an award-winning work culture thatvalues your talent and career aspirations? It'shappening right hereat Iris Software.About Iris...