Database L3 Support

1 week ago


Noida, Uttar Pradesh, India Iris Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  • Expertise in managing and troubleshooting with a strong focus on performance optimization, backup/restore, data replication, and stored procedure development

  • Delivering end-to-end technical support including incident management, root cause analysis, API testing, code deployment, and production issue resolution within strict SLAs

  • Strong ability to provide PROD support while ensuring effective communication and quick turnaround for critical issues
  • Strong troubleshooting and problem-solving skills
  • Strong written, verbal communication/collaboration skills and ability to manage user/vendor/customer and to work with cross functional teams
  • Collaborate with multiple stakeholders for tech solutioning and bottlenecks removal
  • Ability to assess the impact of production issues & escalate to relevant technology partners and get it resolved at the earliest during extremely time critical regulatory commitments
  • Ability to operate with a limited level of direct supervision & in a time sensitive environment
  • Preferred: Has an understanding of finance/accounting domain

*Mandatory Competencies*

App Support - App Support - L1, L2, L3 Support

Database - Database Programming - SQL

Beh - Communication and collaboration


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