
Customer Service Operations Support Administrator
3 weeks ago
Job Category Go To Market Pearson VUE pearsonvue com has been a pioneer in the computer-based testing industry for decades delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare We are the global leader in developing and delivering high-stakes exams via the world s most comprehensive network of nearly 20 000 test centers in 180 countries Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients from leading technology firms to government and regulatory agencies Pearson VUE is regularly featured on the Forbes list of Best Employers and we are recognized in the Best Employers We are proud to offer an exceptional environment to develop your professional career and we are now hiring for a Customer Service Operations Support Administrator to join our successful team in Noida India At Pearson VUE we offer truly global career opportunities and we have ambitious plans for the future We are proud to offer our people many exciting career development opportunities incentives rewards and a competitive benefits package When you join us as Customer Service Operations Support Administrator you can look forward to working with many talented motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey This is a truly exciting vacancy as you ll be responsible for taking on many different types of interest from internal stakeholders relating to customers experience as a candidate taking one of our assessments exams Customer enquiries can come through our Customer Service team through telephone calls and emails and your role is to understand the enquiry ask questions and collaborate with our varied departments to investigate what happened You will use your Customer Relations skills to take ownership of the enquiry so that we can deliver a positive outcome and take care of each and every valued customer This is a fantastic opportunity for you to gain experience working with our diverse internal professional teams and corporate functions and you ll have the opportunity to share feedback suggesting ways we can improve to avoid any customer issues from happening again You may even have the chance to work with some of our clients and help with some of our exciting projects Pearson VUE is a business of Pearson the world s leading learning company with global-reach and market-leading businesses Pearson is listed on both the London and New York stock exchanges UK PSON NYSE PSO Key Responsibilities Follow through with incidents reports and projects Level 2 Escalation calls Act as an escalation point for service-related problems Input accurate customer information into the database Assist in training and monitoring call center agents to ensure quality of service Maintaining the SLA for different LOBs Resolve customer and client queries in the Pearson VUE case management system Qualifications Education and Experience Required Education- Bachelor s degree 2 years of experience in a similar related position Excellent oral and written communication skills High levels of customer service skills Previously operated in a Level 2 support role Familiar and comfortable working in a busy corporate environment shifts 24 7 Experience in providing application support Familiar with MS Office Desired Candidate Profile Excellent oral and written communication skills Great attention to detail Problem-solving skills Strong organizing and time management skills Customer service skills Effective teamwork skills
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Customer Support Role
2 weeks ago
Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full timeLocation Noida Sector 2 Nearest Metro Station Sector 15 Salary 10 000 to - 25 000 In-hand with PF ESIC DeductionQualification 12th Pass Freshers are also welcome to apply Role and Responsibilities - Provide exceptional customer service and support through various communication channels phone email chat - Address and resolve customer inquiries...
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Customer Service Sales Support
2 weeks ago
Noida, Uttar Pradesh, India RevX Hospitality Full time ₹ 1,50,000 - ₹ 28,00,000 per yearJob Title: Customer Service Sales SupportDepartment: SalesLocation: Sector 67, NoidaExperience Required: 0-4 YearsIndustry Type: HospitalityCompany Profile:RevX Hospitality is a leading provider of comprehensive revenue management solutions forthe hospitality industry. Specializing in optimizing hotel revenue through data-drivenstrategies, RevX Hospitality...
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Customer Service Operations Specialist
1 week ago
Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 5,50,000 - ₹ 8,30,000Job DescriptionAs a key member of our operations team, you will be responsible for handling customer orders and providing exceptional customer service.Process inbound calls to address customer inquiries and coordinate with the sales team.Maintain open communication with customers to ensure seamless order fulfillment.Follow up on payments and resolve any...
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Customer Support Executive
3 weeks ago
Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we'd love to hear from youRoles & Responsibilities- Interact with customers to understand service-related needs and...
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Customer Support Executive
3 weeks ago
Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we'd love to hear from you Roles & Responsibilities Interact with customers to understand service-related needs and...
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Customer Support Executive
3 weeks ago
Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
3 weeks ago
Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full timeJob Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
2 weeks ago
Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Manager
1 day ago
Noida, Uttar Pradesh, India Attentive Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout is a fast-growing vertical SaaS start-up, funded by PeakXV (Surge), Infoedge and Vertex Ventures, that provides innovative software solutions for the landscape, paving & construction industries in the United States. Our mission is to help businesses in this space improve their operations and grow their revenue through our simple & easy-to-use software...
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Operations Executive-SUPPORT SERVICES-Operations
4 weeks ago
Noida, Uttar Pradesh, India Kotak Mahindra Bank Limited Full timeJob DescriptionOperations Executive -Support Services-Operations1. Develop and implement an IAM programwith policies and procedures.2. Manage user accessto systems, applications, and data.3. Monitor compliancewith policies, regulations, and customer requirements.4. Perform risk assessments and audits.5. Investigate incidentsand recommend corrective actions.