
Customer Care Manager
3 weeks ago
Responsibilities Key DeliverablesAnalyse the technical complaints of the vehicle in the field Rectify defects in vehicles overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feed back on companys as well as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower facilities equipment optimisation Ensure profitability of workshops of channel partners MIS on service Spare parts inventory management Manging service gaurantee at the dealership Monthly visit to ASC and monitor his performance along with ASC coordinator Service camps on monthly basisc Monthly visits to customer and update M Response dataPreferred IndustriesEducation QualificationDiploma in Engineering Bachelor of Engineering Diploma in Engineering in MechanicalGeneral Experience5 years and aboveCritical ExperienceMahindra Leadership CompetenciesInnovation Led Transformation Change catalystStrategic Business Orientation Business PerspectiveInnovation Led Transformation Risk Taking with ResponsibilityStrategic Business Orientation Anticipating and Leveraging Business OpportunitiesResult Orientation with Execution Excellence Effective Project ManagementStrategic Business Orientation Strategic ForesightResult Orientation with Execution Excellence Passion for QualityStrategic Business Orientation Global mind-setResult Orientation with Execution Excellence Accountability for resultsLeadership through Sustainability Strategize around Sustainability DriversResult Orientation with Execution Excellence Agility with disciplineLeadership through Sustainability Frugal mind setLeveraging Human Capital Exponential synergyLeadership through Sustainability Stakeholder focusLeveraging Human Capital Team developmentLeadership through Sustainability Triple Bottom Line SensitivityLeveraging Human Capital Entrepreneurial engagementCustomer Focus Customer SensitivityLeveraging Human Capital Appreciating diversityCustomer Focus Customer DelightWeaving Passion and Energy at Work Being Passionate about workCustomer Focus Service OrientationWeaving Passion and Energy at Work Working without BarriersInnovation Led Transformation Idea OrientationWeaving Passion and Energy at Work Blending Fun with workWeaving Passion and Energy at Work Learning from FailuresSystem Generated Core SkillsCustomer SensitivityService OrientationService ManagementSystem Generated Secondary SkillsConsumer FocusDealer Relationship ManagementService Planning
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Care Manager
2 days ago
Mumbai, Maharashtra, India Anvayaa Kin Care Private Limited Full time ₹ 5,00,000 - ₹ 10,00,000 per yearRoles & Responsibilties of Care ManagerBe responsible for the assigned families within the purview of the job. Manage end to end responsibility of handling requests of customers assigned.Responsible for seamless Member onboarding including App Installation and demo. Also familiarize customer on triggering Emergency .Visit families as per the monthly schedule...
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Customer Care Executive
2 weeks ago
Mumbai, Maharashtra, India Fusion CX Full timeJob DescriptionJob Description:As a Customer Care Executive for a Referral Management process in Mumbai, your responsibilities will include:- Referral Coordination:Managing and coordinating patient referrals to specialists or other healthcare providers.- Appointment Management:Scheduling appointments with specialists and ensuring timely coordination between...
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care insurance: loan protect
3 days ago
Mumbai, Maharashtra, India Care Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionCare Health Insurance is a specialized health insurer offering a range of products including Health Insurance, Top-up Coverage, Personal Accident, Maternity, International Travel Insurance, and Critical Illness coverage. The company also provides Group Health and Personal Accident Insurance for corporates, micro-insurance products for the...
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Customer Care Executive
2 days ago
Mumbai, Maharashtra, India ABS FINANCE Full time US$ 40,000 - US$ 80,000 per yearCompany DescriptionABS FINANCE is dedicated to providing consultancy services for both secure and unsecured loans, offering the best deals and solutions to our customers. Our mission is to assist clients in navigating the complexities of financial products to meet their specific needs. ABS FINANCE ensures personalized service to help clients achieve their...
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Customer Care Executive
2 weeks ago
Navi Mumbai, Maharashtra, India Torrent Diagnostics Full time ₹ 2,00,000 - ₹ 6,00,000 per yearTorrent Diagnostics is scouting for passionate Customer care professionals for its corporate office and diagnostic centre located at Navi Mumbai.If you're empathetic, customer centric, possess good communication and interpersonal skills, then we would like to meet you.Customer Care Executive shall perform the appended tasks to ensure customers experience is...
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Customer Care- CCE
1 day ago
Mumbai, Maharashtra, India Stamford Technology Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title: Customer Care Executive (CCE)Location: Malad (West) MumbaiExperience Required: 0-2 yearsEducation Qualification: Minimum 12th Pass / Graduate / PostgraduateEmployment Type: Full-timeJob DescriptionAs a Customer Care Executive, you will play a critical role in providing excellent customer service and ensuring a seamless experience for our clients....
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Customer Care Executive
2 weeks ago
Mumbai, Maharashtra, India S M ELECTRICAL WORKS Full time ₹ 2,16,000 - ₹ 3,00,000 per yearpost- customer care executiveLocation- AndheriEducation-GraduateExperience -1-2 yearsskill and job dutiesManaging a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service...
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Customer Care Professional
7 days ago
Mumbai, Maharashtra, India Expedite Informatics Full time ₹ 1,04,000 - ₹ 3,12,000 per yearRole Overview: As a Customer Care Professional based in Kharadi, Pune, your main responsibility will be to handle incoming calls, resolve client queries, and provide accurate information. You will need to follow up with clients to confirm appointments, maintain updated records in CRM, and coordinate with the in-clinic team for timely service delivery. It is...
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Customer Care Support
1 week ago
Mumbai, Maharashtra, India Conscious Food Pvt Ltd Full time ₹ 3,00,000 - ₹ 3,60,000 per yearRoles & Responsibility :-Good Communication skillCalling customerReply Customer's issues via emailCustomer Care experience will be preferCandidates from Inbound and Outbound background will be preferredJob Types: Full-time, PermanentPay: ₹25, ₹30,000.00 per monthEducation:Higher Secondary(12th Pass) (Preferred)Language:English (Preferred)
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Customer Engagement and Sales Executive
7 days ago
Mumbai, Maharashtra, India Fang Oral Care Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionWelcome to Fang Oral Care, where science and nature combine to bring you the best in oral care. Our team of dental enthusiasts in California designs high-quality products that promote preventive oral hygiene. We are dedicated to helping you maintain healthy teeth and gums by leveraging the latest research and innovation. We believe good...