Contract – L&D Operations

Job Description

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Job Description

JOB OVERVIEW:

Management of HR Operations for the Piramal Learning University, including administration of technology based learning

KEY STAKEHOLDERS: INTERNAL

- Employees
- IT team
- HR Business Partners
- L&OD, HRIT CmOEs

KEY STAKEHOLDERS: EXTERNAL

- Learning Partners
- Vendors

Reporting Structure

Chief Manager HR Shared Services and Lead Piramal Learning University

Qualification

Any Graduate MBA/ Post Graduate preferred

Experience

A minimum of 2-4 years experience in LMS administration and HR operations

Key Roles & Responsibilities

- The incumbent would be responsible for management of the operational tasks of the PLU function. These would include,
- Managing the central administrative tasks of the Learning Management System (LMS) end-to-end
- Creating content on the LMS such as assessments, learning plans, enrolments, and sessions, uploading of courses, documents, and other learning related material etc.
- Managing learners on the system addition/deletion/modification of Groups, enrolment of learners to learning programs, managing attendance updation etc.
- Ensuring the periodic monitoring of course content to ensure relevance.
- Supporting the business/site LMS Admins when required
- Providing first level technical support on learner issues
- Investigating and resolving any data or system inconsistencies
- Managing the standard (central) communication of the PLU to learners, such as invitation emails, feedback emails, reminders, etc.
- Addressing operational queries received on the functional mailbox or redirecting as appropriate.
- Managing the end-to-end logistics of PLU programs and events in Mumbai and coordinating to ensure execution of the same with the relevant parties outside of Mumbai.
- Follow-up with users to ensure completion of mandatory processes such as feedback submission, creation of action plans and IDPs, etc.
- Managing reporting, MIS, tracking and database management of all LMS related activities
- Adherence to SLAs and TATs
- Ad hoc functions related to L&D operations.
- Prepare and support the creation of review decks for Pharma Businesses for fortnightly and monthly reviews.
- Process and ensure timely approval of invoices through the vendor portal, in alignment with organizational protocols.
- Maintain and update the invoice tracker to ensure accuracy and transparency.
- Monitor and support effective budget utilization for all learning initiatives and programs.
- Maintaining the records of available workbooks, learners books etc & connecting with vendor for purchasing/ordering as per the requirements
- Engaging with Analytics and Reporting Team for Dashboard creation.

Responsibilities

Qualifications

About Us

In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth.

Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices.

Equal employment opportunity

Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics.

We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice.

About The Team

Piramal Pharma Limited (PPL) offers a portfolio of differentiated products and services through end-to-end manufacturing capabilities across 15 global facilities and a global distribution network in over 100 countries. PPL includes Piramal Pharma Solutions (PPS), an integrated Contract Development and Manufacturing Organization; Piramal Critical Care (PCC), a Complex Hospital Generics business, and the India Consumer Healthcare business selling over-the-counter products.

PPS offers end-to-end development and manufacturing solutions through a globally integrated network of facilities across the drug life cycle to innovators and generic companies. PCCs complex hospital product portfolio includes inhalation anaesthetics, intrathecal therapies for spasticity and pain management, injectable pain and anaesthetics, injectable anti-infectives, and other therapies. The Indian Consumer Healthcare business is among the leading players in India in the self-care space, with established brands in the Indian consumer healthcare market. In addition, PPL has a joint venture with Allergan, a leader in ophthalmology in the Indian formulations market. In October 2020, the company received a growth equity investment from the Carlyle Group.

Job Info

- Job Identification 9204
- Job Category Human Resources
- Posting Date 08/06/2025, 11:24 AM
- Apply Before 09/05/2025, 11:24 AM
- Job Schedule Full time
- Locations Project : Piramal Agastya, PRL Agastya Pvt Ltd., LBS Marg, Kamani Junction,, Mumbai, Maharashtra, 400070, IN

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