
AGM/GM - Customer Care
3 weeks ago
To monitor & supervise the customer service team & ensure all complaints are resolved in
Turnaround times defined
Coordinating with Department Heads & ensure all complaints are resolved in Turnaround
time defined
Bringing Escalations to senior management timely
Improve customer service at training centres by monitoring & also physically auditing the
centre .
Proactively checking & monitoring customer satisfaction & ensuring timely resolutions
Prepares customer care performance reports as defined from time to time .
Deal with irate customers tactfully & in a polite manner
Communicating with customers on e mail , phone & in person
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Head - Customer Care
4 days ago
Gurgaon, Haryana, India Augmentedresourcing Pvt. Ltd. Full timeWe are hiring Head Customer Care for our client in Education Sector,Frankfinnn Aviation Services.Job Title: AGM Customer CareLocation: GurugramMinimum Experience : 13+ yearsFunction: Customer CareJob Summary:We are looking for an experienced and proactive professional to lead our Customer Care function as AGM/GM. The role involves overseeing team...
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Chief Customer Experience Officer
3 days ago
Gurgaon, Haryana, India beBeeCustomerCare Full time ₹ 25,00,000 - ₹ 35,00,000Job Title: Head Customer CareRole Overview:We are seeking an accomplished and results-driven professional to lead our Customer Care function as AGM/GM. The successful candidate will oversee team performance, ensure customer satisfaction, and manage escalations across service-driven operations.Main Responsibilities:Lead, supervise, and monitor the Customer...
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AGM/GM Merchandising
2 weeks ago
Gurgaon, Haryana, India Michael Page Full timeAbout Our ClientA leading multi-brand luxury watch retailer in India, offering a curated selection of premium timepieces. Known for its personalized service, exclusive collections, and strong presence across both offline boutiques and digital platforms.Job Description- Develop and execute a merchandising strategy aligned with the brand's luxury positioning...
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AGM/GM Merchandising
2 weeks ago
Gurgaon, Haryana, India Michael Page Full timeWork closely with senior stakeholdersTo work with one the India's leading organizationAbout Our ClientA leading multi-brand luxury watch retailer in India, offering a curated selection of premium timepieces. Known for its personalized service, exclusive collections, and strong presence across both offline boutiques and digital platforms.Job...
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Customer Care Executive
2 days ago
Gurgaon, Haryana, India AZGROUPPROD Full time ₹ 5,00,000 - ₹ 10,00,000 per yearAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers.We at...
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Customer Care Executive
2 days ago
Gurgaon, Haryana, India Allianz Insurance Full time ₹ 5,00,000 - ₹ 10,00,000 per year- Manage incoming calls, chats, and emails according to established targets.- Maintain average handling time (AHT) of calls in line with process objectives and specifications.- Address product or service issues by understanding the customer's concerns to ensure satisfaction.- Ensure all interactions adhere to quality standards.- Follow up on customer...
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AGM, AVP and VP in Sales Real Estate
3 weeks ago
Gurgaon, Haryana, India Raheja Developers Ltd. Full timeJob DescriptionCompany DescriptionRaheja Developers Limited, incorporated in 1990 by Mr. Navin M. Raheja, is a prominent real estate firm with a strong presence in NCR. As one of the industry&aposs largest and fastest-growing entities, Raheja Developers is known for offering luxury at reasonable costs, excellent customer service, and high standards of...
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Customer Care Executive
2 weeks ago
Gurgaon, Haryana, India ANNY Full timeAbout ANNY:ANNY is a modern, fashion-forward brand redefining luxury in India. We're disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable- filling the massive gap between low-quality products and overpriced designer wear. From everyday essentials to statement outfits, we're the go-to destination for...
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Customer Care Team Member
3 days ago
Gurgaon, Haryana, India beBeeCustomerCare Full timeJob OpportunityGreetings from our organizationHere we are with a designation opportunity for the customer care executive role in an international process setting.Key Requirements:Should have at least 12 months of experience in chat, voice support and documentation verification processes.Must be aware of all KPIs and KRAs.Must be flexible with shift timings...
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High Salary Agm/gm
2 weeks ago
Gurgaon, Haryana, India Crescendo Global Full timeExciting opportunity for a seasoned HR professional to lead HR operations in a pivotal role The position requires a dynamic leader with over 12 years of experience in HR operations policy formulation employee engagement and lifecycle management Location- GurgaonYour Future Employer - A leading organization seeking to streamline HR operations implement...