ANNY - Customer Care Executive (1-3 yrs)

4 weeks ago

GurgaonGurugram, India ANNY Full time

About ANNY:

ANNY is a modern, fashion-forward brand redefining luxury in India. We're disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable- filling the massive gap between low-quality products and overpriced designer wear. From everyday essentials to statement outfits, we're the go-to destination for women who dress to express themselves.

Role:

We are looking for a Customer Care Executive to be the voice of ANNY and deliver an exceptional customer experience at every touchpoint. This role requires strong communication skills, empathy, and a problem-solving mindset to handle queries, resolve complaints, and ensure a smooth post-purchase journey for our customers.

What You'll do:

- Respond promptly to customer queries via email, WhatsApp, calls, and social media DMs.

- Manage order tracking, returns, exchanges, and refund processes in line with company policies.

- Provide accurate product and order information to assist customers in making purchase decisions.

- Record and escalate unresolved issues to the concerned departments for timely resolution.

- Coordinate with logistics partners to ensure on-time deliveries and returns.

- Share customer insights and feedback with the team to improve processes and product experience.

Who You Are:

- Female candidate with 1-3 years' experience in customer service, preferably in e-commerce or fashion retail.

- Excellent verbal and written communication skills in English & Hindi.

- Strong problem-solving ability with a customer-first approach.

- Familiarity with CRM tools, order management systems, and MS Excel/Google Sheets.

- Patient, empathetic, and able to handle challenging situations calmly.

- Ability to thrive in a fast-paced, creative environment.

  • Anny - Customer Care Executive (1-3 yrs)

    1 week ago

    Gurgaon/Gurugram, India ANNY Full time

    We're Hiring: Customer Care Executive II Female Preferred only Location: Gurugram | Experience: 1-3 Years | Industry: Fashion & Lifestyle About ANNY: ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable filling the massive gap...

  • Anny - Customer Care Executive (1-3 Yrs) Gurgaon/gurugram (after-sales/customer Service)

    4 days ago

    Gurgaon, Haryana, India Anny Full time

    We re Hiring Customer Care Executive II Female Preferred onlyLocation Gurugram Experience 1-3 Years Industry Fashion LifestyleAbout ANNY ANNY is a modern fashion-forward brand redefining luxury in India Were disrupting the market with globally inspired premium-quality collections that are both trendy and affordable filling the massive gap between low-quality...

  • Anny - Executive - Customer Relationship (1-2 Yrs) Gurgaon/gurugram (after-sales/customer Service)

    4 days ago

    Gurgaon, Haryana, India Anny Full time

    Job descriptionWe re Hiring Customer Care Executive II Female Preferred onlyLocation Gurugram Experience 1-3 Years Industry Fashion LifestyleAbout ANNY ANNY is a modern fashion-forward brand redefining luxury in India Were disrupting the market with globally inspired premium-quality collections that are both trendy and affordable filling the massive gap...

  • Customer Care Executive

    1 week ago

    Gurugram, Haryana, India ANNY Full time

    **Job description** **Were Hiring: Customer Care Executive II Female Preferred only** **Location : Gurugram |** **Experience: 1-3 Years |** **Industry : Fashion & Lifestyle** **Qualification-Graduate** **About ANNY**: ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality...

  • Customer Care Executive

    1 week ago

    Sultanpur, Gurugram, Haryana, India ANNY Lifestyle Full time

    **We're Hiring**: Customer Care Executive II Female Preferred only **Location**: Gurugram | **Experience**: 1-3 Years | **Industry**: Fashion & Lifestyle **About** **ANNY**: **ANNY** is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and...

  • Customer Care Executive

    1 week ago

    Sultanpur, Gurugram, Haryana, India ANNY Lifestyle Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    We're Hiring: Customer Care Executive II Female Preferred onlyLocation: Gurugram |Experience: 1-3 Years |Industry: Fashion & LifestyleAbout ANNY:ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable filling the massive gap between...

  • Anny - Executive - Performance Marketing (1-3 Yrs) Gurgaon/gurugram (online/digital Marketing)

    6 days ago

    Gurgaon, Haryana, India Anny Full time

    Job Title Performance Marketing ExecutiveLocation GurgaonJob Summary We are seeking a results-driven Performance Marketing Executive to join our dynamic marketing team The ideal candidate will be responsible for managing and optimizing our performance marketing campaigns across various digital channels to drive customer acquisition engagement and revenue...

  • Customer Care Executive

    8 hours ago

    Gurgaon, India Tattva Wellness Full time

    **Customer Relationship Executive** **Tattva Spa** is seeking to hire an experienced Professional with fluent communication skills for joining its **CRM Department (Inbound + Outbound)**. **Job Title: Customer Relation Executive (CRE)** Job Location**:Gurgaon **(Preferred location residing in Gurgaon) Work Experience**:1-3 yrs** **Perks and Benefits -...

  • Customer Care Executive

    1 week ago

    Gurgaon, India VleBazaar Full time

    **Requirements**: - 1+ Yrs Exp in Inbound Customer Care ( International BPO - Voice Process ) - Excellent in English Communication Skills - Excellent customer service skills, including maintaining focus on customer queries - Must be 12th pass **Roles & Responsibilities**: - Maintain a good relationship between customers and the company. - Analyze and...

  • Internship HR Intern

    7 days ago

    Wazipur, Gurugram, Haryana, India Anny Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    About the Role:We are looking for enthusiastic and detail-oriented HR Interns to join our Human Resources team. This internship will provide exposure to various HR functions including recruitment, onboarding, employee engagement, payroll support, and HR operations. It is a great opportunity for individuals who wish to build a strong foundation in HR...