Anny - Customer Care Executive (1-3 yrs)

3 days ago


GurgaonGurugram, India ANNY Full time

We're Hiring: Customer Care Executive II Female Preferred only Location: Gurugram | Experience: 1-3 Years | Industry: Fashion & Lifestyle About ANNY: ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable filling the massive gap between low-quality products and overpriced designer wear. From everyday essentials to statement outfits, were the go-to destination for women who dress to express themselves. Role: We are looking for a Customer Care Executive to be the voice of ANNY and deliver an exceptional customer experience at every touchpoint. This role requires strong communication skills, empathy, and a problem-solving mindset to handle queries, resolve complaints, and ensure a smooth post-purchase journey for our customers. What You'll do: - Respond promptly to customer queries via email, WhatsApp, calls, and social media DMs. - Manage order tracking, returns, exchanges, and refund processes in line with company policies. - Provide accurate product and order information to assist customers in making purchase decisions. - Record and escalate unresolved issues to the concerned departments for timely resolution. - Coordinate with logistics partners to ensure on-time deliveries and returns. - Share customer insights and feedback with the team to improve processes and product experience. Who You Are: - Female candidate with 1 - 3 years' experience in customer service, preferably in e-commerce or fashion retail. - Excellent verbal and written communication skills in English & Hindi. - Strong problem-solving ability with a customer-first approach. - Familiarity with CRM tools, order management systems, and MS Excel/Google Sheets. - Patient, empathetic, and able to handle challenging situations calmly.



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