Custer Lead- Soft Services

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Cluster Lead - Soft ServicesJob Summary As a Cluster Lead - Soft Services at JLL you will play a pivotal role in driving excellence across our soft services portfolio This position requires a dynamic leader who can oversee and optimize the delivery of services such as cleaning security reception and other facility management support functions across multiple client sites within a designated cluster You will be responsible for ensuring exceptional service delivery fostering client relationships and implementing innovative solutions that align with JLL s commitment to shaping the future of real estate for a better world -Proven track record of leading and managing diverse teams across multiple client sites -Strong understanding of soft services operations including cleaning security and reception services -Excellent client relationship management skills with the ability to communicate effectively at all levels Proficiency in financial management including budgeting and cost control -Knowledge of relevant health and safety regulations and industry best practices Demonstrated ability to implement process improvements and drive operational efficiencies -Strong analytical and problem-solving skillsPrioritizing the facilities needsWorking with both the facilities manager and the assistant facilities manager youll oversee the propertys day-to-day operations and ensure that all administrative functions security issues and facility services are covered Likewise youll strive for continuous improvement in the process Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine Likewise youll manage supply and service contracts as approved by clients In addition youll help mitigate risks by taking part in emergency evacuation procedures and handling crisis management and business continuity plans Youll also be on top of health and safety issues that may arise and actively participate in reviewing them Also part of your mandate is to monitor the propertys budget As the person in charge youll make sure that theres enough petty cash to support operations Youll also see to it that vendor invoice processes comply with standards Going above and beyond expectationsClient satisfaction is second nature to the person in charge In this role youll take on difficult issues and seek out opportunities to improve operations Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements In addition youll carry out routine service audits to ensure that the team maintains its overall performance Youll also be in charge of creating stock reports meeting minutes and monthly management reports to the clients Sound like you To apply you need to have Multi technical line with 04 years experience having in Electrical Mechanical equipments maintenance plumbing works and Maintaining HVAC Unit Document maintenance Strong knowledge of facility operationsPlaying a key role the ideal candidate holds a technical qualification and at least three to five years experience in facilities management You must also demonstrate good working knowledge in occupational safety as well as aptitude in client-centric operations Solid background in team managementAre you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise then we are more than thrilled to have you aboard Location On-site Bengaluru KAScheduled Weekly Hours 48If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements Were interested in getting to know you and what you bring to the table JLL Privacy NoticeJones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and or overall selection process you may contact us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL