Customer Success Specialist
1 day ago
This role is for one of the Weekday s clients Min Experience 2 years Location Bengaluru Pune JobType full-time We re seeking a proactive and organized Customer Success Specialist with experience in creative or digital marketing agencies who can take full ownership of client relationships and account management This role blends delivery communication and process ownership with the goal of driving exceptional client outcomes You ll be instrumental in developing our client success playbook while building and maintaining strong long-term partnerships This is a high-impact high-ownership opportunity for someone who thrives in fast-paced environments and enjoys wearing multiple hats Requirements Key Responsibilities Client Success Account Management Serve as the primary point of contact for clients after onboarding Understand client goals and ensure deliverables align with their objectives Identify opportunities to add value upsell services and minimize churn Schedule and lead client reviews performance check-ins and QBRs Ensure timely high-quality delivery of creative and performance outputs Internal Process Building Define and implement scalable processes for client success and account management Create documentation templates for briefs feedback loops tracking and SOPs Collaborate with creative media and analytics teams to ensure client feedback is implemented effectively Project Coordination Manage internal task allocation timelines and dependencies Escalate risks or blockers to leadership when necessary Track deliverables and keep all stakeholders informed What You ll Need to Succeed 2-4 years of experience in a creative or digital marketing agency Strong understanding of creative and campaign workflows Proven track record in managing client relationships across industries Proficiency in tools like Notion Trello Google Sheets and Slack Excellent written and verbal communication skills Experience with performance marketing or content-driven campaigns Familiarity with tools such as Asana ClickUp HubSpot or other CRM software Ability to work cross-functionally with design media and analytics teams Experience building or optimizing internal processes and playbooks What You ll Get Work with a high-growth team redefining marketing delivery Ownership and autonomy from day one A collaborative ambitious and open culture Skills Project Management Client Relations Client Management Client Onboarding Client Coordination Client Interaction Client Communication Customer Success Account Management Communication Skills
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Customer Success Specialist
3 weeks ago
Bangalore, India Studium Full timeCustomer Success Specialist – Bangalore, India Location: Bangalore (On-site; no WFH/hybrid option) Employment Type: Full-time Industry: SaaS | EdTech | Higher Education Quality Assurance Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence platform. We...
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Customer success specialist
2 weeks ago
Bangalore, India Studium Full timeCustomer Success Specialist – Bangalore, India ???? Location: Bangalore (On-site; no WFH/hybrid option)???? Employment Type: Full-time ???? Industry: Saa S | Ed Tech | Higher Education Quality Assurance ???? Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence...
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Customer Success Specialist Ii
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Bangalore, Karnataka, India Planview Full timeCompany Overview Planview has one mission to build the future of connected work from ideas to impact As the global leader in work and resource management Planview helps organizations accelerate the achievement of what matters most supporting our customers from need to speed from passion to progress and from overhead to optimization We provide the industry s...
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Customer success manager
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Bangalore, India Recro Full timeDesignation - Partner Success Specialist Location - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations,...
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Customer success manager
3 days ago
Bangalore, India Recro Full timeDesignation - Partner Success Specialist Location - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned ...
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Customer Support Specialist
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Bangalore, Karnataka, India Future role Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services Customer Support Specialist responsibilities include resolving customer queries recommending solutions and guiding product users through features and functionalities To be successful in this role you should be an excellent...
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Customer Success Specialist
2 days ago
Bangalore, India Paybooks | A TransPerfect Company Full timePosition Overview The Customer Success Executive will be responsible for building strong relationships with clients, ensuring their satisfaction, driving adoption of products/services, and supporting long-term retention and growth. The role requires excellent communication, problem-solving, and coordination skills to deliver a seamless customer experience....
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Customer Success Specialist
1 day ago
bangalore, India Paybooks | A TransPerfect Company Full timePosition OverviewThe Customer Success Executive will be responsible for building strong relationships with clients,ensuring their satisfaction, driving adoption of products/services, and supporting long-term retentionand growth. The role requires excellent communication, problem-solving, and coordination skills todeliver a seamless customer experience.Key...
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Customer success specialist
3 weeks ago
Bangalore, India Paybooks | A TransPerfect Company Full timePosition Overview The Customer Success Executive will be responsible for building strong relationships with clients, ensuring their satisfaction, driving adoption of products/services, and supporting long-term retention and growth. The role requires excellent communication, problem-solving, and coordination skills to deliver a seamless customer...
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Customer Success Manager
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Bangalore, Karnataka, India Talent361 Full timeCustomer Success Manager Key Responsibilities Champion Customer Value by ensuring AI solutions drive meaningful business impact for IT Tech leaders Strategic Orchestration Develop scalable processes that turn customers into advocates through onboarding excellence and adoption frameworks Visionary Advocacy Anticipate customer needs and create success...
