Customer Success Specialist
4 weeks ago
This role is for one of the Weekday s clients Min Experience 2 years Location Bengaluru Pune JobType full-time We re seeking a proactive and organized Customer Success Specialist with experience in creative or digital marketing agencies who can take full ownership of client relationships and account management This role blends delivery communication and process ownership with the goal of driving exceptional client outcomes You ll be instrumental in developing our client success playbook while building and maintaining strong long-term partnerships This is a high-impact high-ownership opportunity for someone who thrives in fast-paced environments and enjoys wearing multiple hats Requirements Key Responsibilities Client Success Account Management Serve as the primary point of contact for clients after onboarding Understand client goals and ensure deliverables align with their objectives Identify opportunities to add value upsell services and minimize churn Schedule and lead client reviews performance check-ins and QBRs Ensure timely high-quality delivery of creative and performance outputs Internal Process Building Define and implement scalable processes for client success and account management Create documentation templates for briefs feedback loops tracking and SOPs Collaborate with creative media and analytics teams to ensure client feedback is implemented effectively Project Coordination Manage internal task allocation timelines and dependencies Escalate risks or blockers to leadership when necessary Track deliverables and keep all stakeholders informed What You ll Need to Succeed 2-4 years of experience in a creative or digital marketing agency Strong understanding of creative and campaign workflows Proven track record in managing client relationships across industries Proficiency in tools like Notion Trello Google Sheets and Slack Excellent written and verbal communication skills Experience with performance marketing or content-driven campaigns Familiarity with tools such as Asana ClickUp HubSpot or other CRM software Ability to work cross-functionally with design media and analytics teams Experience building or optimizing internal processes and playbooks What You ll Get Work with a high-growth team redefining marketing delivery Ownership and autonomy from day one A collaborative ambitious and open culture Skills Project Management Client Relations Client Management Client Onboarding Client Coordination Client Interaction Client Communication Customer Success Account Management Communication Skills
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Specialist - Customer Success
1 week ago
Bangalore, Karnataka, India Freshworks Full timeCompany Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees We do this by taking a fresh approach to building and delivering software that is affordable quick to implement and designed for the end user Headquartered in San Mateo California Freshworks has a global team operating from 13 global...
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Customer Success Manager
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Bangalore, India Recro Full timeDesignation - Partner Success Specialist Location - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations,...
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Education Customer Success Specialist
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Bangalore, Karnataka, India MathWorks Full timeMathWorks has a hybrid work model that enables staff members to split their time between office and home The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations Learn More https www mathworks com company jobs resources applying-and-interviewing html onboarding MathWorks has built a...
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Customer success manager
4 weeks ago
Bangalore, India Recro Full timeDesignation - Partner Success Specialist Location - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned ...
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Customer Success Specialist
4 hours ago
bangalore, India Awign Full timeAbout the RoleAt Awign, we serve global customers across the rapidly growing industries of Robotics and Artificial Intelligence, deploying thousands of specialist and generalist talent across India and the world. We’re looking for a dynamic and proactive Customer Success Specialist to manage and grow our global client accounts. You’ll be the primary...
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Customer Success Specialist
4 days ago
bangalore, India HappyLocate Full timeCompany Description HappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes. Whether it's house shifting, pet relocation, office moves, or house search assistance, our advanced technology and customized solutions ensure efficient management from planning to post-move support. Join our growing list of satisfied customers and...
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Customer Success Specialist
3 days ago
Bangalore, India HappyLocate Full timeCompany Description HappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes. Whether it's house shifting, pet relocation, office moves, or house search assistance, our advanced technology and customized solutions ensure efficient management from planning to post-move support. Join our growing list of satisfied customers and...
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Customer Success Specialist
11 hours ago
bangalore, India Karix Full timeJob Role: Sr. Executive - Customer SuccessJob Location: Bangalore Job Responsibilities:Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on drivingjoint success.Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs.Act as...
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Customer Success Specialist
7 days ago
Bengaluru East, Karnataka, India Iron Mountain Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...
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Customer Success Manager
4 weeks ago
Bangalore, Karnataka, India Richpanel Full timeAbout the job Richpanel is an AI-first customer service platform disrupting the 400B BPO market By automating customer support and enabling brands to deliver effortless CX at scale Richpanel helps e-commerce businesses reduce costs increase automation and grow sustainably We re headquartered in Bangalore with a global customer base of 2 000 brands Backed by...
