Customer Success Specialist

4 weeks ago

bangalore, India HappyLocate Full time

Company Description HappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes. Whether it's house shifting, pet relocation, office moves, or house search assistance, our advanced technology and customized solutions ensure efficient management from planning to post-move support. Join our growing list of satisfied customers and experience reliable services with HappyLocate. Job Title - Customer Support Specialist Location - Bangalore Job Type - Full Time Department - Operations Summary - We are seeking a detail-oriented and customer-focused Customer Support Executive to join our team. The ideal candidate will serve as the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first mindset. Key Responsibilities: - Customer Interaction - Respond to customer inquiries via Phone, Email and Chat - Handle customer complaints, escalations professionally and promptly - Problem Resolution - Investigate and resolve customer issues efficiently - Follow the TAT for escalation resolution - Feedback Collection - Constant feedback from the customers at every stage of the process - Ensuring improvement in NPS - Process Adherence - Documentation and records of every conversation to be maintained - Following the company and business processes without deviations - Service Excellence - Ensuring customer satisfaction by maintaining service standards - Cross-functional coordination - Areas of improvement for other team members to enhance the experience of a customer Qualifications needed: - Experience in Customer support or similar role, preferably from a Packing & Moving Industry - Excellent verbal and written communication skills - Ability to multitask and manage time effectively - Proficiency in Excel and PowerPoint.

  • Customer Success Specialist

    1 week ago

    bangalore, India beBeeOpportunity Full time

    Customer Success SpecialistWe're looking for a Customer Success Specialist to join our team. The right candidate will have excellent communication skills, be able to build strong relationships with customers and help them achieve their goals.The primary responsibility of this role is to own customer relationships, ensure they are getting maximum value from...

  • Customer Success Executive

    2 weeks ago

    bangalore, India Recro Full time

    Hiring Now: Partner Success Specialist / Customer Success ManagerLocation: Bangalore (Prestige Tech Park, Kadubeesanhalli)Work Mode: Hybrid – 3 Days From OfficeShift: Night shift (6:30 PM to 3:30 AM IST) supporting US business hoursPerks: Both way cab service | Dinner ProvidedAre you passionate about supporting educators and driving customer success? Join...

  • Partner success specialist

    1 week ago

    Bangalore, India Recro Full time

    Job Description Partner Success Specialist The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations, utilizing efficiency...

  • B2B SaaS

    1 week ago

    bangalore, India Flowace.ai Full time

    🚀 PLG Customer Success Specialist | Flowace.aiLocatrong>ion: RemoteExperience: 2–5 years in B2B SaaS (Product-Led Growth environment preferred)🌟 About Flowace.aiFlowace.ai is redefining how teams measure, manage, and maximize productivity.We help organizations go beyond timesheets — enabling leaders to get real visibility into how work getsdone,...

  • Customer Success Executive

    1 week ago

    Bangalore, India Recro Full time

    Hiring Now: Partner Success Specialist / Customer Success Manager Location: Bangalore (Prestige Tech Park, Kadubeesanhalli) Work Mode: Hybrid – 3 Days From Office Shift: Night shift (6:30 PM to 3:30 AM IST) supporting US business hours Perks: Both way cab service | Dinner Provided Are you passionate about supporting educators and driving customer success?...

  • Partner success specialist

    2 weeks ago

    bangalore, India Recro Full time

    Job DescriptionPartner Success SpecialistThe Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services,supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assignedimplementations, utilizing efficiency tools...

  • Customer Success Specialist

    1 day ago

    Bangalore, India Karix Full time

    Job Role: Sr. Executive - Customer Success Job Location: Bangalore Job Responsibilities: - Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on driving - joint success. - Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner...

  • Partner success specialist

    2 weeks ago

    bangalore district, India Recro Full time

    Job Description Partner Success Specialist The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations, utilizing efficiency...

  • Customer Success Specialist

    1 week ago

    Bangalore Urban, India Karix Full time

    Job Role : Sr. Executive - Customer Success Job Location : Bangalore Job Responsibilities: Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on driving joint success. Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs....

  • Customer Success Specialist

    2 weeks ago

    Bangalore, Karnataka, India Schneider Electric Full time

    1 Main Mission The Software Customer Success Specialist CSS - plays a central role in ensuring successful onboarding adoption and value realization across Schneider Electric s software portfolio e g EcoStruxure Building Operation Power Monitoring Expert EcoStruxure Power Operation Building Activate Building Data Platform etc The CSS ensures that...