Employee Relations Manager

3 weeks ago

Jaipur, Rajasthan, India SK Finance Ltd Full time
1. Employee Onboarding Management

- Execute and oversee end-to-end onboarding process ensuring smooth and engaging experience for new hires.
- Identify gaps and pain points in current onboarding practices and propose actionable improvements.
- Create and maintain dashboards and MIS reports at defined frequencies (weekly, monthly).
- Collaborate with cross-functional teams to drive improvements and close gaps within the scope of onboarding.

2. Grievance Handling & Resolution

- Manage employee grievance redressal mechanism, ensuring time and empathetic resolution within TAT.
- Maintain logs and grievance dashboards with trend analysis for business insights.
- Identify recurring issues and propose preventive measures and policy/process improvements.
- Drive closure of identified improvement areas.

3. Employee-Employer Relationship Management

- Build and maintain healthy employee relations within assigned geography / Verticals.
- Address concerns through regular connects, conflict resolution, and support to managers.
- Process employee movements (transfers, department changes, etc.).
- Identify department-specific training and development needs.
- Recommend targeted HR interventions.
- Share weekly, fortnightly, and monthly dashboards for leadership review.

4. Employee Offboarding & Exit Experience

- Lead smooth and respectful employee offboarding processes including exit interviews in the defined verticals.
- Analyze resignation trends to identify underlying issues across company
- Develop and maintain dashboards to highlight exit data, trends, and insights.
- Propose interventions to reduce attrition and improve employee satisfaction.
- Ensure all outgoing employees have a consistent and pleasant exit experience.

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