Associate (Dispute Resolution)

Job Opportunity: Escalation Resolution ExpertRole Overview:Escalation Management: Effectively manage and resolve escalated customer issues related to refunds, disputes, and other concerns.Root Cause Analysis: Investigate and analyze the root causes of escalations to prevent recurrence.Refund Administration: Process and oversee refund requests in adherence to...

Job Title: Chargeback SpecialistAbout the RoleWe are seeking a highly skilled Chargeback Specialist to join our team. As a key member of our operations department, you will play a crucial role in minimizing financial losses for the bank, merchants, and cardholders by implementing robust chargeback management processes.ResponsibilitiesHandle daily chargeback...

Job Summary:">We are seeking a skilled Associate Manager to play a key role in representing the company in consumer dispute cases across courts and quasi-judicial bodies nationwide.">The ideal candidate will act as complainant/defendant/witness/plaintiff as required, presenting evidence on the company's behalf and drafting, reviewing, and negotiating legal...

Job DescriptionThe role requires a skilled professional to resolve customer disputes through prompt and effective communication. The ideal candidate will possess excellent German language skills, including a minimum B2 certification.Key responsibilities include analyzing customer disputes, understanding the root cause, and providing timely resolutions. The...

Dispute Resolution Specialist RoleAt a leading organization, we are seeking skilled Dispute Resolution Specialists to manage and resolve customer disputes and fraud cases.Main Responsibilities:We review, investigate, and resolve fraud and dispute cases according to Mastercard chargeback rules and internal policies.Our analysts analyze transaction data and...

Investigate resolve credit card fraud disputes in compliance with regulatory and card scheme requirementsReview analyze complex transaction data to detect fraudulent or irregular activitiesWork on dispute resolution workflows, chargeback, fraud mgt Required Candidate profileEnsure timely resolution of disputes while maintaining compliance...

Hiring for Sr Process Associate & Process Specialist Fraud & Dispute1-4 Yrs4-5.5 LPA BangaloreImmediate joiners only fraud management, dispute resolution, or payments, card schemes, Mastercard & fraud detection Required Candidate profile1-4 Yrs of exp in fraud prevention or risk management Chargeback processing & PCI-DSS, GDPR,

About this role:Job OverviewAs a Payments Specialist, you will be responsible for ensuring end-to-end ecommerce order lifecycle. This includes raising disputes for customer returned goods with multiple marketplace platforms/logistic partners, and analysing marketplace payment settlement report if any payment discrepancy.Key Responsibilities:Raise disputes...

Key Roles and ResponsibilitiesThe Escalation Resolution Specialist plays a pivotal role in managing escalated customer issues related to refunds, disputes, and other concerns. This entails effectively investigating and analyzing the root causes of escalations to prevent recurrence.Responsibilities include communicating with customers in a professional and...

Job Title: Customer Resolution ExpertA challenging role awaits an exceptional candidate to manage and resolve escalated customer issues related to refunds, disputes, and other concerns.Key Responsibilities:Effective Escalation Handling: Investigate and analyze the root causes of escalations to prevent recurrence.Refund Management: Process and oversee refund...