Payment Resolution Expert

1 week ago


Bengaluru, Karnataka, India beBeeEcommerce Full time ₹ 30,00,000 - ₹ 40,00,000

About this role:

Job Overview

As a Payments Specialist, you will be responsible for ensuring end-to-end ecommerce order lifecycle. This includes raising disputes for customer returned goods with multiple marketplace platforms/logistic partners, and analysing marketplace payment settlement report if any payment discrepancy.

Key Responsibilities:
  • Raise disputes for customer returned goods with multiple marketplace platforms/logistic partners.
  • Analysing marketplace payment settlement report if any payment discrepancy and taking corrective actions.
  • Strong and regular follow-up with partners for all payment dispute resolution.
  • Develop operational process flows to prevent payment discrepancy occurrence.
  • Create and publish regular MIS to concerned stakeholders.
Requirements:
  • Bachelor's degree in Finance or related field.
  • Previous experience in e-commerce/marketplace payment dispute management or similar role.
  • Exceptional communication and interpersonal skills.
  • Proficiency in Excel required.
  • Previous experience/knowledge of e-commerce for marketplace mandatory.

Our company culture is dynamic and energetic, making Shakti Brandz a fun place to work.



  • Bengaluru, Karnataka, India beBeePayment Full time ₹ 15,00,000 - ₹ 28,00,000

    Procurement and Payment ExpertKey Responsibilities:Configure, maintain, and enhance Fusion application functionality across Procure to Pay (P2P) areas.Implement best practices for procurement and payment processes, ensuring system integrity and optimal performance of the P2P modules.Provide technical expertise for system enhancements and issue...


  • Bengaluru, Karnataka, India beBeeBilling Full time ₹ 1,04,000 - ₹ 1,30,878

    Expert AR Resolution Specialist WantedJob OverviewWe are seeking a highly skilled and experienced AR Resolution Specialist to join our team. As an AR Resolution Specialist, you will be responsible for resolving unpaid or denied medical claims by contacting insurance companies, patients, or responsible parties.Key Responsibilities:Meet Quality and...


  • Bengaluru, Karnataka, India beBeeCustomerResolutionExpert Full time ₹ 4,50,000 - ₹ 6,50,000

    Job Title: Customer Resolution ExpertA challenging role awaits an exceptional candidate to manage and resolve escalated customer issues related to refunds, disputes, and other concerns.Key Responsibilities:Effective Escalation Handling: Investigate and analyze the root causes of escalations to prevent recurrence.Refund Management: Process and oversee refund...


  • Bengaluru, Karnataka, India beBeeEscalation Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Opportunity: Escalation Resolution ExpertWe are seeking a highly skilled professional to manage and resolve escalated customer issues related to refunds, disputes, and other concerns. This role requires effective communication, problem-solving abilities, and analytical skills to understand customer needs and provide timely resolutions.Key...

  • Payment Specialist

    2 weeks ago


    Bengaluru, Karnataka, India beBeePayment Full time ₹ 1,20,00,000 - ₹ 2,25,00,000

    Our company seeks a Payments Expert to join our team. This is a key role in shaping the future of payments.The Payments Expert will collaborate with our Practice Head to develop new payment themes and transform them into actionable propositions. The expert will work closely with our existing account teams (payments domain teams) to capture leads related to...


  • Bengaluru, Karnataka, India beBeeCustomerPayments Full time ₹ 12,00,000 - ₹ 15,00,000

    Job OverviewWe are seeking a seasoned professional to join our team as a Customer Payments Expert. This role involves designing and implementing customer-facing payment portals that integrate seamlessly with SAP S/4HANA Cloud modules.The ideal candidate will have extensive experience in configuring and deploying SAP customer payments solutions, with a strong...

  • Payment Testing

    2 weeks ago


    Bengaluru, Karnataka, India ACME SERVICES PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Perform functional and integration testing for payment systemsValidate Swift messages and ISO 20022 formats for different payment types (MT/MX)Develop and execute test cases based on payment flows and compliance requirementsWrite and run complexSQL queriesfor data validation and test supportPrepare test reports, document defects, and coordinate with...


  • Bengaluru, Karnataka, India beBeePayment Full time ₹ 15,00,000 - ₹ 25,00,000

    ">Operations Engineer - Payment Solutions">Our company is seeking a highly skilled Operations Engineer to join our team. The role focuses on payment solutions and requires hands-on experience with platforms like Fiserv Enterprise Payments Platform, ACI Universal Payments Framework, SWIFT, and Message Translation Service (MTS).Act as a subject matter expert...


  • Bengaluru, Karnataka, India beBeePayment Full time ₹ 18,00,000 - ₹ 21,00,000

    Job Profile:The payments operations specialist will be responsible for overseeing the day-to-day payment operations with internal and external stakeholders. This includes managing transaction monitoring, process enhancements, and issue resolution.Key Deliverables:Oversee day-to-day payment operations with internal and external stakeholdersManage transaction...


  • Bengaluru, Karnataka, India beBeeProcessAssociate Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking a Process Associate to fill a key role at our organization.Responsibilities will include timely and accurate posting of all payer and patient paymentsConsistent tracking and resolution of denialsDaily balancing of posted payments with supporting documentationAdditional duties may also involve compliance with Revenue Cycle Management (RCM)...