Customer Experience

Job OverviewThe role of Customer Service Operations Manager encompasses overseeing the daily operations of a customer service team, ensuring exceptional customer support and process improvements.Operational Effectiveness: Manage day-to-day operations to ensure seamless functioning of the department.Develop, implement, and track KPIs to monitor team...

Customer Experience Transformation ExpertWe are seeking a skilled professional to deliver exceptional customer experiences and drive business growth through seamless interactions.The ideal candidate will possess 7-8 years of experience in delivering customer-centric solutions, with a proven track record of success in understanding consumer behavior and...

Customer Experience StrategistAs a key contributor to our organization's success, you will be responsible for developing and implementing strategies to enhance customer satisfaction.Key Responsibilities:Develop and implement strategic plans to enhance customer experience and satisfaction.Manage and resolve customer complaints and issues to ensure long-term...

Customer Experience Specialist">Are you passionate about delivering exceptional customer experiences? We're seeking a dynamic professional to help us elevate customer satisfaction and delight.">Key Responsibilities:">">Connect with customers via chat, email, and call to understand their concerns and issues">Provide the best possible solutions to ensure...

Roles and Responsibilities Customer Experience Transformation (CXT)-Vertical with leading Bank Customer Experience FunctionCustomer experience function operates with a vision to deliver seamless banking experience to customers. This function is responsible for understanding consumer needs, expectations and working with cross functional teams to deliver a...

We are seeking a Customer Experience Manager to join our team in India. This role will focus on enhancing customer satisfaction and loyalty in both B2B and B2C sectors.Key ResponsibilitiesDevelop and implement customer delight strategies for B2B and B2C sectorsManage customer inquiries and issues, ensuring prompt resolution and satisfactionCollaborate with...

Job OverviewWe are seeking a seasoned professional to spearhead customer experience and grievance redressal for our esteemed real estate client.About the RoleEnhancing customer experience at all touchpoints consistentlyInfusing hospitality elements across the journey and through customer associationResponse managementGrooming & Etiquette standard management...

Job SummaryThis role entails delivering exceptional customer experiences through multi-channel communication platforms.Key Responsibilities:• Respond to customer inquiries in a timely and professional manner.• Resolve customer complaints and issues efficiently.• Collaborate with internal teams to provide seamless customer interactions.• Meet or...

Company - Tilt (www.letstilt.com , @lets.tilt on Instagram)Job Title: Customer Experience AssociateLocation: Mumbai, DN Nagar, in-houseExperience: 1-2 yearsType: Full-timeAbout Tilt:Tilt is a bold and body-positive Indian lingerie brand doing things differently — from radically comfortable bras and underwear to unfiltered conversations with real women....

Company - Tilt ( , @lets.tilt on Instagram) Job Title: Customer Experience Associate Location: Mumbai, DN Nagar, in-house Experience: 1-2 years Type: Full-time About Tilt: Tilt is a bold and body-positive Indian lingerie brand doing things differently — from radically comfortable bras and underwear to unfiltered conversations with real women....