Strategic Account Manager

2 weeks ago

Hyderabad, Telangana, India Bacancy Technology Pvt Ltd Full time

Bacancy Services LLP Bacancy Technology is an Agile-based offshore web Development Company providing excellent service and solutions with a presence in India USA Australia and Canada We have currently got strength of 1000 Employees We specialize in software product development and have successfully executed numerous projects in software development Web design and development Mobile Technologies Microsoft Technologies and open source as well as Internet Marketing I m writing to offer you a unique opportunity to take your career to new heights We have exciting job openings that align perfectly with your skills passion and aspirations Imagine being part of a team where your talents will be recognized valued and nurtured to blossom like never before Location Ahmedabad HyderabadKey Responsibilities Client Relationship Management - Build and maintain strong long-lasting relationships with key clients - Understand client needs and objectives and proactively address their concerns - Serve as the main point of contact for clients ensuring a high level of customer satisfaction Account Growth and Expansion - Identify and pursue opportunities for upselling and cross-selling Bacancy Technology s services - Develop account expansion strategies to increase revenue and profitability - Collaborate with the sales team to generate new business within existing accounts Strategic Planning - Develop and implement strategic account plans aligned with Bacancy Technology s business objectives - Analyze market trends and competitor activities to identify potential opportunities and challenges - Work with clients to understand their business goals and align Bacancy Technology s offerings accordingly Collaboration with Cross-functional Teams - Liaise with project managers delivery teams and other departments to ensure successful project delivery and client satisfaction - Coordinate with the marketing team to create targeted campaigns and promotional activities for strategic accounts Performance Monitoring and Reporting - Monitor key account metrics such as customer satisfaction revenue growth and retention - Prepare regular reports for internal stakeholders on the status of strategic accounts Qualifications and Skills - Bachelor s degree in Business Marketing or a related field - Minimum of 3 years of experience in strategic account management within the technology industry - Excellent verbal and written communication skills - Ability to effectively communicate with both technical and non-technical stakeholders - Strong analytical and problem-solving skills - Ability to analyze data and market trends to make informed decisions - Proven ability to work collaboratively with cross-functional teamsAbility to adapt to a fast-paced and dynamic work environmentWhy Bacancy- Training Sessions Monthly Events- Vibrant Work Culture Work-Life Balance- Unparalleled Career Growth Opportunity- Performance Awards Spot Awards Quarterly Awards Yearly Awards - Client Bonus- Sponsorship For Certification- Monthly Quarterly and Yearly Festival Celebrations- No Hidden Policies- Health Insurance- Leaves for Special Occasions ref updazz com

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