International Technical support Engineer

6 days ago

Chennai, Tamil Nadu, India Movate Technologies Full time
Job Description

- Looking for candidates with excellent communication skill for technical support
- Candidate should be flexible to work in US Shift (Rotational night shifts).
- Candidate should be excellent in English communication.
- Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office .
- Any experience who are willing to work with technical process can also apply.
- Candidates with International Technical Voice experience is preferred.
- Networking Experience with International Voice is preferred.

Essential Functions:

- Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues
- Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer
- Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary
- Adhere to established SLAs, and productivity/performance goals
- 1-6 years of experience in international technical support or network support role.
- Strong knowledge of Networking concepts including OSI model, IP addressing, subnetting, DHCP configuration etc. .
- Proficiency in configuring LANs using various protocols such as Ethernet/WLAN/VLAN/Routing/Switching/Firewall setup/Troubleshooting.

  • Technical Sales Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Lex Technoaid International Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionLEX TECHNOAID International has been serving the Machine Tool and Engineering Industry since 1994. Founded by Mr. S. Sivasubramanian, the company specializes in providing complete solutions in Coolant Filtration and Temperature Management for various industries in India and abroad. With over two decades of experience, we have supported...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Unbxd Inc., A Netcore Company Full time

    A Technical Support Engineer at Netcore Unbxd is the primary contact for customers on support issues and product queries. The TSE works on all matters about Unbxd's products & services for a variety of customers ranging from small & mid segment to large enterprises. A TSE uses his/her skills to troubleshoot technical problems, effectively collaborate,...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India iOPEX Full time ₹ 30,00,000 - ₹ 40,00,000 per year

    Greetings From iOPEX Desired Candidate ProfileWe are looking for candidates experienced in providing Voice support for international customers ina technical process.This individual will provide customers from international regions with the highest level of supportincluding technical troubleshooting, account maintenance, provide customer education and...

  • International Technical Support

    7 days ago

    Chennai, Tamil Nadu, India Movate Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    International Technical Support (Voice) Fresher | Night Shift | Chennai - AmbatturWe are hiring freshers for the role of International Technical Support (Voice Process)Position: International Technical Support (Voice)Work Type: Full-TimeWork Days: 5 Days WorkingWeek Off: 2 Rotational Week OffsShift: Night Shift (US Shift)Location: Ambattur, ChennaiInterview...

  • Technical Support Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Reach Talent Solutions Full time ₹ 12,500 - ₹ 15,500 per year

    Position : TECHNICAL SUPPORT ENGINEERLocation : Chennai EkkattuthangalSalary : 15,500 take home 12,500/-Education : Any graduate / diplomaExperience : Fresher also apply or 1years experienceInterview : Direct interview only (no virtual )Requirements : HINDI , ENGLISH,TAMILIf you interested apply Job Description:Responsible for providing technical support to...

  • Openings For Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Movate Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Designation : Engineer - L1(Technical Support)Job Location : ChennaiShift :Night shiftRoles and ResponsibilitiesProvide technical support to international clients via phone, email, or chat.Troubleshoot and resolve customer issues related to software, hardware, and network problems.Collaborate with internal teams to escalate complex issues and ensure timely...

  • Technical Support

    2 weeks ago

    Chennai, Tamil Nadu, India iOPEX Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Greeting from iOPEX technologiesInterested candidates can Share me your Updated CV to Please find the job description -Desired Candidate Profile We are looking for candidates experienced in providing Chat and email support for international customers in a technical process. This individual will provide customers from international regions with the highest...

  • Technical Support Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Movate Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title:International Technical Support (Voice) – Fresher | Night Shift | Chennai - AmbatturJob Description:We are hiring freshers & Experienced for the role of International Technical Support (Voice Process)Position: International Technical Support (Voice)Work Type: Full-TimeWork Days: 5 Days WorkingWeek Off: 2 Rotational Week OffsShift: Night Shift (US...

  • Technical Support Voice- International

    2 weeks ago

    Chennai, Tamil Nadu, India Thompsons Hr Consulting Full time US$ 90,000 - US$ 1,20,000 per year

    Position: Technical Support Voice- InternationalLocation: ChennaiExperience: 1+ yearsRequired Skills & CompetenciesExperience: 13 years in an international technical voice support role.Excellent verbal communication skills in English with a neutral/accent-neutral tone.Strong troubleshooting skills for technical products, applications, or network...

  • Technical Support Engineer(Voice

    2 weeks ago

    Chennai, Tamil Nadu, India Movate Technologies Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    International Technical Support Engineer (Voice/Chat Support)Location: Chennai / Bangalore | Work Mode: Work from OfficeUS-based Night ShiftRotational Week OffAny Degree Mandatory (No standing arrears)Relieving Letter Not RequiredCareer Gaps AcceptedSalary: Up to 6 LPA + Performance IncentivesBoth-Way Cab ProvidedMin. 1 Year Experience in Technical Support...