International Technical support

2 weeks ago

Chennai, Tamil Nadu, India Movate Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Hi Candidate,

Good day

Please find the below job description,

Movate
(formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Position :
Engineer L1 - International Technical support - Voice/chat

Experience :
1– 4 years

Job Location :
Chennai

Job Responsibilities:

  • Reviewing new orders for accuracy and completeness
  • New order processing on a web-based system
  • Customer enquiry clarifications
  • Maintain service levels and high levels of accuracy
  • Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
  • Maintaining a high level of accuracy with respect to all activities.
  • Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.

Qualification:

  • Any Degree

Technical skills:

  • Experience entering data using an alphanumeric keyboard and verifying/proofing entered data.
  • Skill in reviewing, proofing and verifying data.
  • Able to learn new concepts quickly.
  • Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver.
  • Knowledge of basic computer operations.
  • Strong organizational skills.
  • Highly motivated in the performance of sometimes repetitive duties with very low room for error.

DESIRED PROFILE:

  • Experience entering data using an alphanumeric keyboard and verifying/proofing entered data
  • Skill in reviewing, proofing and verifying data
  • Able to learn new concepts quickly
  • Comfortable working with limited supervision in a fast-paced environment
  • A creative problem-solver
  • Knowledge of basic computer operations
  • Strong organizational skills
  • Highly motivated in the performance of sometimes repetitive duties with very low room for error..
  • Prior experience with Microsoft Office a plus
  • Prior experience with a plus

Diversity, Equality & Inclusion:

  • Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
  • Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp
  • We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc.
  • We never request for fees for any purpose during or after the hiring process

  • International Technical Support

    6 days ago

    Chennai, Tamil Nadu, India Movate Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    International Technical Support (Voice) Fresher | Night Shift | Chennai - AmbatturWe are hiring freshers for the role of International Technical Support (Voice Process)Position: International Technical Support (Voice)Work Type: Full-TimeWork Days: 5 Days WorkingWeek Off: 2 Rotational Week OffsShift: Night Shift (US Shift)Location: Ambattur, ChennaiInterview...

  • International Technical support Engineer

    4 weeks ago

    Chennai, Tamil Nadu, India Movate Technologies Full time

    Job Description- Looking for candidates with excellent communication skill for technical support- Candidate should be flexible to work in US Shift (Rotational night shifts).- Candidate should be excellent in English communication.- Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office .- Any experience who are willing to...

  • Openings For International Technical Support

    2 weeks ago

    Chennai, Tamil Nadu, India Movate Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Roles and ResponsibilitiesProvide technical support to customers through phone calls, emails, or chats.Troubleshoot and resolve customer issues related to software products and services.Collaborate with internal teams to escalate complex cases and ensure timely resolution.Maintain accurate records of customer interactions using CRM software.Meet performance...

  • Technical Support

    1 week ago

    Chennai, Tamil Nadu, India iOPEX Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Greeting from iOPEX technologiesInterested candidates can Share me your Updated CV to Please find the job description -Desired Candidate Profile We are looking for candidates experienced in providing Chat and email support for international customers in a technical process. This individual will provide customers from international regions with the highest...

  • International Voice Process- Technical Support

    2 weeks ago

    Chennai, Tamil Nadu, India Movate Technologies Full time ₹ 2,40,000 - ₹ 3,50,000 per year

    Greetings from Movate Technologies (Formerly CSS Corp)International Voice Process Technical Support | Chennai (Ambit IT Park, Ambattur)Looking to start or grow your career in a global MNC?Join our vibrant technical customer support team and work in an international voice process with exciting growth opportunitiesWhat We Offer:5-Day Work Week (2 Rotational...

  • International voice process- Technical support

    1 week ago

    Chennai, Tamil Nadu, India HTC Global Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Roles and Responsibilities:Candidate Should have work experience in International Markets (US/UK/EU)Receive incoming calls from Client Community and provide first level support while following policies and procedures.Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India iOPEX Full time ₹ 30,00,000 - ₹ 40,00,000 per year

    Greetings From iOPEX Desired Candidate ProfileWe are looking for candidates experienced in providing Voice support for international customers ina technical process.This individual will provide customers from international regions with the highest level of supportincluding technical troubleshooting, account maintenance, provide customer education and...

  • Technical support international voice process experience only

    2 weeks ago

    Chennai, Tamil Nadu, India Focus Point Career Solution Full time ₹ 5,50,000 per year

    *Graduation is must*min 1 years exp into international technical voice process is must*voice and technical support international*sal-5.5LPA*night shift*5days/2daysoff*2 way cab*immediate joinee only*chennaijeevitha / Required Candidate profilecandidate should have experience into international voice technical support ,any technical support voice into...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Movate Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Title:International Technical Support (Voice) – Fresher | Night Shift | Chennai - AmbatturJob Description:We are hiring freshers & Experienced for the role of International Technical Support (Voice Process)Position: International Technical Support (Voice)Work Type: Full-TimeWork Days: 5 Days WorkingWeek Off: 2 Rotational Week OffsShift: Night Shift (US...

  • Technical Support

    2 weeks ago

    Chennai, Tamil Nadu, India Movate Technologies Full time US$ 40,000 - US$ 80,000 per year

    Hi All,Greetings from Movate Technologies (formerly known as CSS Corp)We are currently hiring for the International Voice Process - Tech & Non Tech role.If you are interested or know someone who might be, feel free to reach out.mail id SEND updated CV to the same Mail idRoles & Responsibilities:• Candidate would be responsible for handling customer calls...