International voice process- Technical support

1 week ago

Chennai, Tamil Nadu, India HTC Global Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Roles and Responsibilities:

  • Candidate Should have work experience in International Markets (US/UK/EU)
  • Receive incoming calls from Client Community and provide first level support while following policies and procedures.
  • Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards
  • Document each call verifying customer information and including all troubleshooting steps
  • Escalate problems to appropriate individual/group based on established guidelines and procedures
  • Troubleshoot, analyze and resolve customer concerns.
  • Assist in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction
  • Routinely contribute to the Knowledge Base
  • Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity
  • Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to customers
  • Attend training sessions as required
  • Participate in team projects that enhance the quality or efficiency of Service Desk delivery
  • Assist in special product-related issues as needed developing business and technical writing skills.

Preferred candidate profile

  • Any Graduate
  • 1- 3 years of experience in International voice process- Technical support
  • Shift timing- 9.30PM to 6.30AM.
  • Interested candidate share the resume to Ramya HR

  • Technical support international voice process experience only

    2 weeks ago

    Chennai, Tamil Nadu, India Focus Point Career Solution Full time ₹ 5,50,000 per year

    *Graduation is must*min 1 years exp into international technical voice process is must*voice and technical support international*sal-5.5LPA*night shift*5days/2daysoff*2 way cab*immediate joinee only*chennaijeevitha / Required Candidate profilecandidate should have experience into international voice technical support ,any technical support voice into...

  • International Voice Process

    2 weeks ago

    Chennai, Tamil Nadu, India iOPEX Full time ₹ 35,00,000 - ₹ 40,00,000 per year

    Greetings From iOPEX We are hiring candidates for International Voice SupportJob Criteria:1) Immediate joiners required Should be available to join us within 15 days2) Excellent verbal communication skills in English3) Minimum 6 months of experience in an International Voice Process (Tech knowledge required) (Healthcare & AR Calling experience cannot be...

  • Technical international voice process Experience 5.5LPA

    1 week ago

    Chennai, Tamil Nadu, India Focus Point Career Solution Full time ₹ 5,50,000 per year

    *Graduation is must*Min 1 years into Technical support international voice*Any techncial voice*networking,routers,modem,troubleshooting ccna voice*sal-5.5 LPA*Immedaite joinee*5days/2days off*Night shift*chennaiJeevitha / Required Candidate profile*candidates should have experience only into technical voice international process*No domestic voice,NO customer...

  • Technical Support Voice- International

    2 weeks ago

    Chennai, Tamil Nadu, India Thompsons Hr Consulting Full time US$ 90,000 - US$ 1,20,000 per year

    Position: Technical Support Voice- InternationalLocation: ChennaiExperience: 1+ yearsRequired Skills & CompetenciesExperience: 13 years in an international technical voice support role.Excellent verbal communication skills in English with a neutral/accent-neutral tone.Strong troubleshooting skills for technical products, applications, or network...

  • Technical Support Voice

    3 days ago

    Chennai, Tamil Nadu, India Ratos Inc Full time

    Job DescriptionWALK IN DRIVE (18-09-2025)Job Title: Technical Support Executive (Voice Process)Experience Required: Minimum 1 Year (Technical Voice Support)Location: Sholinganallur, Chennai (CKC Premises)Work Mode: Work from Office (WFO)Shift: US ShiftNotice Period: Up to 30 DaysJob Description:We are looking for experienced Technical Support Executives with...

  • Openings for Technical Voice Process

    4 days ago

    Chennai, Tamil Nadu, India Movate Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Opportunity – Technical Support (Voice Process) at Movate Technologies, ChennaiDear Candidate,Greetings from Movate Technologies (formerly CSS Corp)We are currently hiring for the Technical Support – Voice Process role at our Ambattur (Ambit IT Park),Chennai location. Please find the job details below:Job Title: Technical Support – Voice...

  • International voice process

    1 week ago

    Chennai, Tamil Nadu, India HTC Global Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Required Skills:Should have minimum 1 year of experience in International voice process (Technical support)Should have Excellent communicationRespond to and resolve IT support tickets via phone or chat.Troubleshoot hardware, software, and basic networking issuesEscalate complex problems to second-level support teamsMaintain accurate records and...

  • International Technical Support

    5 days ago

    Chennai, Tamil Nadu, India Movate Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    International Technical Support (Voice) Fresher | Night Shift | Chennai - AmbatturWe are hiring freshers for the role of International Technical Support (Voice Process)Position: International Technical Support (Voice)Work Type: Full-TimeWork Days: 5 Days WorkingWeek Off: 2 Rotational Week OffsShift: Night Shift (US Shift)Location: Ambattur, ChennaiInterview...

  • International Networking Voice Process

    3 days ago

    Chennai, Tamil Nadu, India Movate Technologies Full time

    Job Description- Looking for candidates with excellent communication skill for technical support- Candidate should be flexible to work in US Shift (Rotational night shifts).- Candidate should be excellent in English communication.- Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office .- Any experience who are willing to...

  • International Voice Process Executive

    2 weeks ago

    Chennai, Tamil Nadu, India iOPEX Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Greetings From iOPEX We are hiring candidates for International Voice Support Job Criteria:1) Immediate joiners required Should be available to join us within a week to 15days.2) Excellent verbal communication skills in English3) Minimum 6 months of experience in an International Voice Process (Healthcare & AR Calling experience cannot be considered)4)...