Hospitality Manager Sales

4 weeks ago


Thiruvananthapuram Trivandrum Cochin Kochi Ernakulam, India Reliance Retail Full time
Job Description

- Looking for Graduates - Immediate Joiners for Kochi, TVM & Calicut
- Should have experience in QSR

Staff Management:

- Recruit, train, and supervise hospitality staff to ensure high performance and adherence to company standards.
- Conduct regular performance evaluations and provide constructive feedback.

Operational Oversight:

- Coordinate daily operations across various departments, including front desk, housekeeping, food & beverage, and maintenance.
- Ensure compliance with health, safety, and legal regulations.

Guest Relations:

- Address and resolve guest complaints and issues promptly and professionally.
- Monitor guest satisfaction and implement improvements as needed.

Financial Management:

- Prepare and manage departmental budgets, monitor expenses, and optimize resource allocation.
- Approve expenditures and ensure cost-effective operations.

Quality Control:

- Develop and enforce standard operating procedures to maintain service quality.
- Conduct regular inspections to ensure facilities meet cleanliness and maintenance standards.

Reporting:

- Maintain accurate records of operations and prepare reports for senior management.
- Analyze operational data to identify trends and areas for improvement.

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