Manager-SUPPORT SERVICES-Customer Service

Job Description Support Services-Customer Service - Customer Service Manager - Quality Analyst KMPL-Grade M3 -Location-Mumbai Job Role: 1. Monitoring and Evaluation: - Regularly monitor emails and calls to evaluate performance and identify areas for improvement. 2. Process Improvement: - Implement process improvements to enhance the efficiency and...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

DescriptionSupport Services-Customer Service - Customer Service Manager - Quality AnalystKMPL–Grade M3 –Location-MumbaiJob Role:Monitoring and Evaluation:Regularly monitor emails and calls to evaluate performance and identify areas for improvement.Process Improvement:Implement process improvements to enhance the efficiency and effectiveness of...

DescriptionCustomer Service Manager - Support Services-Customer ServiceJob RoleEnd to End Resolution of  Requests / Complaints , escalations received from the customers , regulators and senior  Management with quality communication within the defined Turn around time.  Preparing weekly ,Fortnight and Monthly MIS  Complaint analysis to identify major...

Job Category KMBL Degree Level Bachelor s Degree Support Services-Customer Service - Customer Service Manager - Quality Analyst KMPL-Grade M3 -Location-Mumbai Job Role Monitoring and Evaluation Regularly monitor emails and calls to evaluate performance and identify areas for improvement Process Improvement Implement process improvements to enhance the...

**No of Vacancies : 5** **Experience : 0-5 years** **Job Location: Thiruvalla, Kerala / Work from Home** **Salary: 10,000 INR per month + Incentives** **Job Summary **:As a Customer Support Executive, you will play a crucial role in providing excellent customer service and ensuring customer satisfaction. You will be responsible for addressing customer...

Hiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...

Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

Detailed Job Description:• To handle functions and SLAs of Customer Support dept.• To ensure continuous interaction with the customer to make sure that area of concerns can be worked upon for improved service levels.• Ensuring the level of quality in operations and adhering to all the quality tools and procedures• Responsible for service delivery of...