Office 365 Apps Suite Specialist

12 hours ago

Bengaluru, India Pradeepit Consulting Services Full time

Job Description Key Responsibilities - Lead the deployment, configuration, and maintenance of Office 365 applications, including but not limited to Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, OneDrive, Teams, and Planner. - Provide technical assistance, troubleshooting, and user support for Office 365 applications, addressing user inquiries, issues, and challenges promptly. - Develop and deliver training sessions, workshops, and documentation to educate users on the features, functionalities, and best practices of Office 365 applications. - Collaborate with cross-functional teams to integrate Office 365 applications with existing systems, enhance workflows, and drive seamless collaboration and communication. - Assist in managing data within Office 365 applications, including data migration, data retention policies, and ensuring data security and compliance. - Customize and configure Office 365 applications to meet specific business requirements, including creating templates, workflows, and automation. - Monitor the performance of Office 365 applications, analyze usage patterns, and identify opportunities for optimization and improvement. - Implement security measures and compliance policies to safeguard data and ensure adherence to regulatory standards within Office 365 applications. - Keep abreast of the latest updates, features, and best practices related to Office 365 applications and provide recommendations for their effective use. - Collaborate with Microsoft support and third-party vendors as needed to resolve technical issues and escalate support tickets. Qualifications and Skills - Bachelor's degree in Information Technology, Computer Science, Business, or a related field. - Proven experience in implementing, administering, and supporting Office 365 applications. - Strong proficiency in Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, OneDrive, Teams, and other relevant Office 365 tools. - Excellent communication skills with the ability to convey technical concepts to non-technical users. - Experience in providing end-user support and training on software applications. - Knowledge of data management, security, and compliance principles within Office 365. - Problem-solving mindset with the ability to diagnose and resolve software-related issues. - Familiarity with customization and configuration options within Office 365 applications. - Relevant Microsoft certifications such as Microsoft 365 Certified: Modern Desktop.

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