ATSC - L1 Network support Infrastructure (Tech Calls and Chats)

Contact HR - YAMINI Job DescriptionATSC L1 support Infrastructure (Tech Calls and Chats)Must-have- English communication skills, Onsite, Shift Timing- 5:30 PM- 3:00 AMFirst level triage of issue and provide support using the SOPs on Email Client Configuration in deskside devices and portable devices.Installation of Standard Windows operating System and...

ResponsibilitiesProvide L1/L2 support for IT infrastructure (network, systems, and end-user devices).Manage and troubleshoot IT Hardware & Desktop Support issues.Monitor and support Network Infrastructure (LAN, Wi-Fi, VPN).Assist in Cloud & Virtualization administration (basic level).Ensure compliance with IT Security & Company policies.Log, track, and...

On-sitePune, BangalorePosted on Job DescriptionCore ResponsibilitiesProvide first-line support for enterprise network infrastructure including routers, switches, firewalls, VPNs, and wireless access points.Monitor network performance, alerts, and events using tools like SolarWinds, PRTG, Nagios, and Cisco Prime to ensure optimal uptime.Perform initial L1...

Role & responsibilitiesPerform system configurations, MACD (Moves, Adds, Changes, Deletes) on Nortel platforms.Administer and maintain Nortel voice infrastructure and network components.Apply firmware and software patches/upgrades.Manage user profiles, extensions, voicemail, and hunt groups.Follow ITIL practices to manage incidents, problems, and...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 2 year of Technical Support experience for ITES Company based out of Pune. -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

Job Title: Chat Support (Executive)Location: Pune, MaharashtraExperience: 0 – 1YearsJob Type: Full-TimeJob Summary:We are hiring Chat Support Executives in Pune to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

Who we are OIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value for customers by delivering intelligent solutions through Talent Technology Transformation As the largest shared services organisation in the global telco industry with 30 000 FTE our portfolio of next-generation solutions and services are designed in...

Hiring for - Service Desk (Technical Support || International voice)Role :Technical support associateSenior Technical Support associateJob Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining...

We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Required Candidate profileAt least 1-2 yrs of exp in a chat support role focused on quick resolution.Proficiency in using chat...

&## ; We Are Hiring – Service Desk (L1) Support | Pune & Bangalore &## ; Looking to work with a global leader in Business Process Management? We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions. &## ;️ Open Positions: &## ; Freshers (Technical Background) – Pune &## ; 1+ Years Exp...