Specialist Support Services Administrator

2 weeks ago

Pune, India Live Connections Full time

# ; We Are Hiring – Service Desk (L1) Support | Pune & Bangalore # ; Looking to work with a global leader in Business Process Management? We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions. # ;️ Open Positions: # ; Freshers (Technical Background) – Pune # ; 1+ Years Exp – Pune & Bangalore # ; 3+ Years Exp – Pune & Bangalore # ; Key Skills Required: • Strong communication (verbal & written) • Analytical thinking & problem-solving • Experience with IT Service Desk / L1 Tech Support • Basic knowledge of AD, O365, Azure, Networking • Troubleshooting skills across Windows, Outlook, Teams, VPN , etc. • Experience using ticketing tools and following ITIL practices • Ability to manage incidents via phone, email, web, or chat • 100% Work From Office – No hybrid # ; Locations: Pune & Bangalore # ; Shifts: Rotational (US/UK) | 24x7 environment # ; Notice Period: Immediate to 30 days preferred # ; Education: Graduation/Post-Graduation with all marksheets & certificates mandatory # ; Experience Range & CTC: ~ Freshers – 2.5 LPA Tech background only - Pune & Bangalore ~1+ years – Up to 5 LPA – Pune & Bangalore ~3+ years – Up to 7 LPA – Pune & Bangalore ~# ; Final package will be based on experience, last CTC, and performance in the evaluation process. # ; Non-Negotiables: ✔ Excellent English communication skills ✔ Willingness to work 24x7 shifts ✔ Full-time education (15 years) – Graduation required ✔ Provisional degree and mark sheets needed for onboarding # ;️ Hiring in full swing – priority given to immediate joiners . Interested or know someone who fits? Let’s connect share your resume for referral. #Hiring #ServiceDesk #TechSupport #ITSupport #PuneJobs #BangaloreJobs #L1Support #ImmediateJoiners #JobOpportunity #WorkFromOffice #ITJobs #FresherJobs #ExperiencedJobs #WalkInDrive

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