Production Support Specialist

4 weeks ago


Pune India DigiHelic Solutions Pvt. Ltd. Full time

Job Description Job Title: Production Support Specialist Experience: 5+ Years Location: Pune Job Summary We are seeking a skilled Production Support Specialist with a strong background in authentication technologies, Linux administration, Azure Cloud, and containerized environments. The ideal candidate will be responsible for supporting, monitoring, and maintaining production-grade applications and infrastructure to ensure high availability, reliability, and performance. Key Responsibilities - Provide end-to-end production support for web applications and related infrastructure. - Troubleshoot and resolve incidents, performance issues, and deployment errors in production environments. - Manage and maintain Linux servers including system configurations, performance tuning, and patching. - Support and administer web/application servers such as Apache, Nginx, and Tomcat. - Implement, monitor, and optimize workloads on Azure Cloud and Azure Kubernetes Service (AKS). - Work with authentication and access management technologies such as SSO, SAML, OIDC, PKI, and MFA for secure integrations. - Collaborate with DevOps, Cloud, and Application teams to ensure smooth releases and zero-downtime deployments. - Participate in on-call rotation and ensure quick incident resolution adhering to SLA timelines. Required Skills - Strong knowledge of authentication & identity protocols: SSO, SAML, PKI, OIDC, and MFA. - Hands-on experience in Linux system administration and shell scripting. - Experience working on Microsoft Azure services and Azure Kubernetes Service (AKS). - Solid understanding of web servers and middleware technologies (Apache, Nginx, Tomcat). - Strong analytical, troubleshooting, and problem-solving skills. - Excellent communication and collaboration skills in a production environment. Good to Have - Familiarity with CI/CD pipelines (Azure DevOps, Jenkins, GitLab CI). - Knowledge of monitoring tools like Prometheus, Grafana, or Azure Monitor. - Experience with incident management and ITIL processes.



  • Pune, India Aumni Full time

    Job Description Job Summary We are eagerly seeking a new Technical Support Specialist to join our growing team. In this role, you will work directly with our clients to provide technical and troubleshooting support on the usage of our award-winning event management software products with an emphasis on exceptional client service and teamwork. You will be...


  • Pune, Maharashtra, India Agco Corporation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a Product Support Specialist to drive the adoption and support of Digital Farming Solutions for customers and dealers. This role involves providing technical and operational support across a range Integration of onboard and offboard systems.The ideal candidate will be a subject matter expert in digital farming technologies and will play a key...


  • Pune, Maharashtra, India Cornerstone OnDemand Full time

    We re looking for a Product Support Specialist This role is Office Based Pune Office Product Support Specialist The Product Support Specialist is part of the Global Customer Support Team responsible for providing Level 1 support to clients on the Cornerstone OnDemand products Product Support Specialist works via telephone and electronic communication CRM...


  • Pune, India Irth Full time

    Job Description Company Summary Ready for an exciting career with a technology firm that is working on cutting-edge products Then come join the Irth Land Management team and be part of a software-product organization that has a cool work culture, great work atmosphere and amazing growth potential. Irth Land Management is currently seeking a Technical Support...


  • India Mint Service Desk Full time

    IT Support Specialist – Mint Service Desk 📍 Remote – Asia Region 🕒 Full-time 🏢 Department: Technical Support / Customer Success About Mint Service Desk Mint Service Desk is an IT Service Management (ITSM) and Customer Support platform helping organizations worldwide manage tickets, assets, and workflows with ease and flexibility. We’re...


  • India Kisi Full time

    Job Description About Kisi We are Kisi, a physical security tech company revolutionizing how businesses access and secure their spaces. Founded in 2012, with headquarters in Brooklyn, an office in Stockholm, and a global team, we create innovative, award-winning hardware and compliance-certified software that enable seamless, cloud-based access to offices,...

  • Production Specialist

    2 weeks ago


    Pune - Margarpatta, India Deutsche Bank Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Production Specialist, Associate Job Description: Job Title: Production Specialist, Associate Location: Pune, India Role DescriptionDeutsche Bank is actively renewing its digital channels and has started many strategic and challenging projects. Next to some major technological changes Deutsche Bank has decided to step into the Agile methodology in...

  • Support Specialist

    4 weeks ago


    India iDecisionGames Full time

    Job Description iDecisionGames is seeking a Support Specialist to help our global clients succeed. You'll handle email support, manage Zoom calls, demo our platform, write blog posts, and take on new projects as you grow. What you'll do: - Respond to user emails and provide live support on Zoom - Demo the product to new users - Write clear blog posts and...


  • Pune, India Deutsche Bank Full time

    Job Description Position Overview Job Title: Production Specialist Corporate Title: Assistant Vice President Location: Pune, India Role Description Production Specialist is responsible for the supply of IT services to the bank. Work includes: - Resolving High Critical Incidents, events and complex issues with an awareness of overlapping and different...


  • Pune, India Deutsche Bank Full time

    Job Description Production Support, AS Position Overview Job Title: Production Support, AS Location: Pune, India Role Description - You will be operating within Corporate Bank Production as a Production Support Engineer in Payments domain. - Payments Production domain is a part of Cash Management under Deutsche Bank Corporate Banking division which supports...