IT Support Specialist
4 hours ago
IT Support Specialist – Mint Service Desk 📍 Remote – Asia Region 🕒 Full-time 🏢 Department: Technical Support / Customer Success About Mint Service Desk Mint Service Desk is an IT Service Management (ITSM) and Customer Support platform helping organizations worldwide manage tickets, assets, and workflows with ease and flexibility. We’re expanding our global support team and looking for a motivated IT Support Specialist to assist our growing customer base. Your Role As an IT Support Specialist, you’ll provide technical assistance to our clients, ensuring smooth daily operation of the Mint Service Desk platform. You’ll troubleshoot, analyze, and resolve issues, working closely with our development and QA teams. Main responsibilities: - Provide 1st and 2nd line support via email, chat, and remote sessions. - Troubleshoot and resolve software and configuration issues. - Support customers with system setup, upgrades, and integrations. - Escalate complex cases to senior engineers or developers. - Maintain clear documentation and update the knowledge base. - Contribute to improving customer experience and product stability. Requirements - 1–3 years of experience in IT support, technical helpdesk, or customer service for IT products. - Strong understanding of computer networks, operating systems, and databases. - Experience with Windows and/or Linux environments. - Excellent English communication skills (written and spoken). - Problem-solving mindset and customer-first approach. Nice to have: - Familiarity with ITSM tools (ServiceNow, Jira, Freshservice, etc.). - Knowledge of SQL, REST APIs, or scripting (PowerShell, Bash, or Python). - ITIL or CompTIA certification. What We Offer - Competitive salary (based on experience and location). - Fully remote position with flexible working hours. - Career growth opportunities in the ITSM / SaaS industry. - Work in an international team with supportive culture. - Exposure to modern technologies and real global clients. Join our team and be part of a company helping organizations deliver smarter IT services every day.
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Support Specialist
3 weeks ago
India iDecisionGames Full timeJob Description iDecisionGames is seeking a Support Specialist to help our global clients succeed. You'll handle email support, manage Zoom calls, demo our platform, write blog posts, and take on new projects as you grow. What you'll do: - Respond to user emails and provide live support on Zoom - Demo the product to new users - Write clear blog posts and...
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Customer Support Specialist
2 weeks ago
India TUTOADDA Full timeRole DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...
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Customer Support Specialist
3 weeks ago
india, IN TUTOADDA Full timeRole DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...
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Support Specialist
4 weeks ago
india, IN Vista Applied Solutions Group Inc Full timeHiring for Support Specialist | Long term Contract | RemoteTitle: Support Specialist – Horizon VDI Location: Remote in IndiaDuration: 12 monthsKey Responsibilities Provide Level 1–3 support for Horizon VDI user issues, including session performance, access, printing, and profile-related incidents Create, maintain, and update golden images for various...
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Customer Support Specialist
1 week ago
India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Customer Support Specialist
1 week ago
India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Customer Support Specialist
1 week ago
India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Support Specialist
7 days ago
India System Soft Technologies Full timeJob Description Role: Support Specialist Horizon VDI Location: Remote in India Duration: 12 months Key Responsibilities Provide Level 13 support for Horizon VDI user issues, including session performance, access, printing, and profile-related incidents Create, maintain, and update golden images for various user groups, including application packaging,...
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Customer Support Specialist
4 hours ago
India NextBigE Full time- Location: Sector 7, Noida - Joining: Immediate - Salary (CTC): 15,000-20,000 - Experience: 2 years at least - Specialty: If worked in E-Commerce and B2B It will be beneficial - Software Knowledge: EMail, WhatsApp, MS Excel Company Description NextBigE is a full-service firm based in Noida, specializing in enabling e-commerce for small and medium businesses...
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English Specialist
1 week ago
India DigiFocal IT Solutions Pvt Ltd Full timeVideo Annotation Specialists (Remote | 8 Hours | Contract /Freelance) Join us in shaping the future of AI & Machine Learning ! We’re looking for Video Annotation Specialists to support upcoming AI/ML-based projects. Both freshers and experienced professionals are welcome — full training will be provided. Video Annotation Specialist Type: Contract /...
