IT Support Specialist
3 weeks ago
IT Support Specialist – Mint Service Desk 📍 Remote – Asia Region 🕒 Full-time 🏢 Department: Technical Support / Customer Success About Mint Service Desk Mint Service Desk is an IT Service Management (ITSM) and Customer Support platform helping organizations worldwide manage tickets, assets, and workflows with ease and flexibility. We’re expanding our global support team and looking for a motivated IT Support Specialist to assist our growing customer base. Your Role As an IT Support Specialist, you’ll provide technical assistance to our clients, ensuring smooth daily operation of the Mint Service Desk platform. You’ll troubleshoot, analyze, and resolve issues, working closely with our development and QA teams. Main responsibilities: - Provide 1st and 2nd line support via email, chat, and remote sessions. - Troubleshoot and resolve software and configuration issues. - Support customers with system setup, upgrades, and integrations. - Escalate complex cases to senior engineers or developers. - Maintain clear documentation and update the knowledge base. - Contribute to improving customer experience and product stability. Requirements - 1–3 years of experience in IT support, technical helpdesk, or customer service for IT products. - Strong understanding of computer networks, operating systems, and databases. - Experience with Windows and/or Linux environments. - Excellent English communication skills (written and spoken). - Problem-solving mindset and customer-first approach. Nice to have: - Familiarity with ITSM tools (ServiceNow, Jira, Freshservice, etc.). - Knowledge of SQL, REST APIs, or scripting (PowerShell, Bash, or Python). - ITIL or CompTIA certification. What We Offer - Competitive salary (based on experience and location). - Fully remote position with flexible working hours. - Career growth opportunities in the ITSM / SaaS industry. - Work in an international team with supportive culture. - Exposure to modern technologies and real global clients. Join our team and be part of a company helping organizations deliver smarter IT services every day.
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Remote Support Specialist
1 day ago
India SYGNEXT Full timeRemote Voice & Non-Voice Support Specialists (Night Shift | Contract) Location: Work From Anywhere (100% Remote) Work Timing: 09:00 PM – 06:00 AM IST (US Business Hours) Contract Role | Hourly Pay | Immediate Hiring Our mission is to empower individuals, organizations, and communities to reach their full potential through innovative approaches to work,...
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Support Specialist
4 weeks ago
India System Soft Technologies Full timeJob Description Role: Support Specialist Horizon VDI Location: Remote in India Duration: 12 months Key Responsibilities Provide Level 13 support for Horizon VDI user issues, including session performance, access, printing, and profile-related incidents Create, maintain, and update golden images for various user groups, including application packaging,...
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Customer Support Specialist
3 weeks ago
India NextBigE Full time- Location: Sector 7, Noida - Joining: Immediate - Salary (CTC): 15,000-20,000 - Experience: 2 years at least - Specialty: If worked in E-Commerce and B2B It will be beneficial - Software Knowledge: EMail, WhatsApp, MS Excel Company Description NextBigE is a full-service firm based in Noida, specializing in enabling e-commerce for small and medium businesses...
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Support Specialist
2 days ago
India Go Offer Full timeJob Description Compensation $200-$350/month Description Go Offer is a company that helps tech specialists from different countries enter the international job market (USA/Europe). We've built an ecosystem that includes: - Technology: the Go Offer Hub AI platform for job matching and interview preparation, plus other automated tools for job search. -...
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Providex System Support Specialist
2 weeks ago
India XFactor Talent Full timeJob Description: Providex Support Specialist Role Overview The Providex Support Specialist ensures the smooth operation of legacy applications built on the Providex or PxPlus platform. They provide technical support, perform system maintenance, and assist in the phased migration to modern ERP systems like Microsoft Dynamics 365. Key Responsibilities - System...
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Providex System Support Specialist
2 weeks ago
India XFactor Talent Full timeJob Description: Providex Support Specialist Role Overview The Providex Support Specialist ensures the smooth operation of legacy applications built on the Providex or PxPlus platform. They provide technical support, perform system maintenance, and assist in the phased migration to modern ERP systems like Microsoft Dynamics 365. Key Responsibilities System...
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Customer Support Specialist
4 days ago
Gurugram, Gurugram, India Stock Tutor Full timeJob Description Company Description Stock Tutor is dedicated to empowering individuals in the world of financial literacy and investment. Through its philosophy of Virtual Money, Real Trade, True Learning, Stock Tutor has made understanding the stock market simpler and more accessible for everyone. By providing innovative educational tools, the company...
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Customer Support Specialist
4 days ago
Delhi, India AlgoTest (YC S22) Full timeJob Description Company Description AlgoTest is an innovative full-stack algorithmic testing and execution platform designed to streamline the process of developing and deploying trading strategies. Users can easily backtest their algorithms, perform paper trades, and ultimately deploy these strategies in live markets. AlgoTest empowers traders to optimize...
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Digital Marketing Specialist
1 week ago
Mohali, India IT Company Full timeJob Description Company Description We suggest you enter details here. Role Description This is a full-time role for a PPC (Pay-Per-Click) Specialist. The PPC Specialist will be responsible for managing and optimizing paid advertising campaigns to maximize ROI. Day-to-day tasks include keyword research, creating ad copy, setting up and managing ad campaigns,...
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Technical Support Specialist
2 days ago
Ahmedabad, India Aditi Tracking Full timeJob Description Company Description Since its establishment in 2011, Aditi Tracking Support Pvt. Ltd. (ATSPL) has been a leader in providing innovative solutions in asset tracking and advanced telematics. As India's foremost GPS tracking company, ATSPL delivers cutting-edge fleet management software to help businesses monitor resources efficiently and...
