Junior Network Engineer – L1 Support

4 days ago

Pune, Maharashtra, India AMBC INC Full time ₹ 2,50,000 - ₹ 6,00,000 per year

On-site

Pune, Bangalore

Posted on

Job Description

Core Responsibilities

Provide first-line support for enterprise network infrastructure including routers, switches, firewalls, VPNs, and wireless access points.

Monitor network performance, alerts, and events using tools like SolarWinds, PRTG, Nagios, and Cisco Prime to ensure optimal uptime.

Perform initial L1 troubleshooting for WAN/LAN connectivity, VPN issues, hardware faults, and configuration errors.

Escalate complex incidents to L2 engineers with proper log collection, preliminary diagnosis, and ticket documentation.

Conduct basic configuration and connectivity tests on Cisco/Juniper/Fortinet/HP/Aruba devices under supervision.

Maintain accurate and timely incident, change, and request records in ticketing systems such as ServiceNow, BMC Remedy, or Jira.

Execute defined Standard Operating Procedures (SOPs) and runbooks for recurring tasks and known issues.

Assist in network health checks, performance monitoring, and link utilization tracking for enterprise locations.

Coordinate with internal IT, cloud, and security teams during cross-functional incidents and change requests.

Participate in 24×7 rotational shift operations, ensuring consistent monitoring coverage, timely escalation, and proper shift handover notes.

Ensure adherence to SLA and ITIL-based support processes for all incident and service requests.

Maintain strong communication with service delivery leads, vendors, and end-users for status updates and ticket closure.

Support periodic patching, backup verification, and compliance checks as directed by senior engineers or NOC leads.

Follow all security, access control, and audit-compliance guidelines during troubleshooting and device access.

Contribute to documentation updates, including network diagrams, device inventories, and escalation matrix changes.

Participate in ongoing learning and certification programs (CCNA, NSE, JNCIA) to enhance technical growth and team capability.

Key Information

Industry

IT Infrastructure / Network Operations / Managed Services

Work Experience

2 to 3.5 years

City

Pune, Bangalore

State/Province

Maharashtra, Karnataka

Country

India

Zip/Postal Code

411001, 560001

  • IT Networking L1 Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Programmers Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role:IT Networking L1 Support EngineerEmployment:Full TimeExperience:5 To 10 YearsSalary:Not DisclosedLocation:PuneProgrammers.IO is currently looking to hire IT Networking L1 support Engineer on IT Networking, LAN, WAN, Router, Troubleshooting Technology. If you think you are a good fit and willing to work from Pune location.Please apply with you resume or...

  • Junior Network Engineer

    2 days ago

    Pune, Maharashtra, India Gruve Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About GruveGruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more...

  • Technical Support L1 Engineer Hardware

    4 days ago

    Pune, Maharashtra, India Openview Technologies Pvt Ltd Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    We're Hiring: L1 Engineer & Fresher – Technical & Desktop Support Location: Pune (On-site) Immediate Joiners Preferred Fixed Salary: ₹15,000 Fixed (Rotational shifts)Are you passionate about IT support and ready to take on real-world technical challenges?We're looking for an L1 Engineer – Technical & Desktop Support who can provide exceptional user...

  • L1 Support Engineer

    1 week ago

    Pune, Maharashtra, India Flynaut Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About Flynaut LLCFlynaut is a global leader in digital transformation, partnering with startups, SMEs, and large enterprises across various industries since 2004. Our team of passionate professionals transforms visionary ideas into groundbreaking realities by delivering cutting-edge mobile apps, robust web platforms, and comprehensive IT solutions. With...

  • Technical Support L1 Engineer

    2 weeks ago

    Pune, Maharashtra, India Openview Technologies Pvt Ltd Full time ₹ 5,000 - ₹ 15,000 per year

    We Are Hiring–L1 Engineer (Technical & Desktop Support) This is an opportunity for motivated IT professionals who are serious about building a career in Technical Support & Desktop Support. We are looking for candidates with the right skills, dedication, and eagerness to grow with us.Location: Chakan PuneExperience: 6 months - 2 years OnlySalary: ₹5,000...

  • L1 Microsoft 365

    2 weeks ago

    Pune, Maharashtra, India Flynaut Infotech Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the RoleFlynaut is looking for enthusiastic and customer-focused L1 Support Engineers to provide first-line technical support for Microsoft 365 services and desktop environments with good communication skills. This role involves troubleshooting, resolving IT issues, and ensuring a smooth end-user experience across our organization and knowledge of...

  • Network Engineer L3

    2 weeks ago

    Pune, Maharashtra, India Sumeet Ssg Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Reports To: Network Manager / IT Infrastructure LeadRole OverviewWe are looking for an experienced Network Engineer L3 who will serve as the final escalation point for critical and complex network issues. The candidate will be responsible for designing, implementing, troubleshooting, and securing enterprise-level network infrastructure, while guiding L1/L2...

  • Desktop & Network Support Engineer

    1 week ago

    Pune, Maharashtra, India Matrix Business Machines Pvt Ltd Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Experience: 1+ YearsLocation: Baner, PuneNotice Period: Immediate· Maintenance and troubleshooting of standard software packages.· Microsoft OS, System Software, and Technologies. Installation and upgrades.· Fault finding like MS-office / O 365 related issues resolution· Problems related to the usage of the internet and emails.· Maintaining Regular call...

  • L1 Support

    2 weeks ago

    Pune, Maharashtra, India RadarSoft Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAt RadarSoft Technologies, we're your innovation partners, not just IT experts. We specialize in crafting cutting-edge solutions that drive growth, enhance efficiency, and optimize technology for our clients. Our team is dedicated to making technology work for you, ensuring that it adds value and helps in achieving your business goals.Role...

  • L1 Support Engineer

    4 weeks ago

    Pune, Maharashtra, India Flynaut Full time

    About Flynaut LLC Flynaut is a global leader in digital transformation, partnering with startups, SMEs, and large enterprises across various industries since 2004. Our team of passionate professionals transforms visionary ideas into groundbreaking realities by delivering cutting-edge mobile apps, robust web platforms, and comprehensive IT solutions. With...